Remote Operations is a packaged software and appliance solution that provides remote/mobile worker access to essential HMI monitoring and control functions. A unique secure network system, hard-token credentials and granular access controls ensure that remote, mobile and on-site operators can work independently or together in a secure and NERC-CIP compliant environment. Remote Operations is available in several packages, accommodating needs from urgent continuity to fault tolerant fleet-wide operations centers.
“The pandemic and its economic impact have ignited and accelerated permanent operational changes across industries. A solution like GE Digital’s Remote Operations is needed to enable Power Generators and other industrial organizations to adopt remote sta ng, centralized and ¬exible resourcing, and autonomous operations.”
Kevin Prouty, IDC, Group VP, Energy & Manufacturing Insights
Remote Operations is built around a secure connection broker appliance featuring two-factor authentication; role, time and equipment-based access controls; session logging and recording; and encrypted pixel-only data transfer. The solution meets compliance standards for NERC-CIP and many others.
Industrials around the globe are adopting Remote Operations. Here are some typical use cases.
On-site mobility and remote expert location flexibility
Remote control over un-manned, distant facilities.
Flexibility and productivity for field and in-plant mobile staff.
Centralized remote monitoring and control of distant and dispersed equipment.
Remote monitoring and controls over plant equipment.
Monitoring and control center to augment on-site staff across plants.