Achieve business outcomes that matter
Measure, manage, and operationalize your sustainability goals – including decarbonization, energy resources management, and reduced WAGES.
Achieve operations visibility and AI-based optimization, linking plant-floor actions to your enterprise sustainability initiatives.
A system of record to automate accurate GHG data collection, provide valuable insights, and identify ways to reduce carbon emissions
One modular solution to connect, see, control, and optimize DERs from a technical and an economic standpoint
Reduced operational costs and risks using Digital Twins, machine learning and predictive models
Increased network reliability
Advanced analytics to predict future asset and process performance for reduced variability and improved operations
Optimized asset performance to reduce risk and improve safety, reliability, compliance, and efficiency
Optimize assets and processes – from plant-level operations to the enterprise – with self-service process analytics software.
Minimized potential impact of anomalies
Comprehensive visibility of asset health for rapid situational adjustments with quality information
Streamlined mechanical integrity solution to reduce risk, maintain compliance and optimize resources
Develop, implement, maintain, and optimize asset strategies to effectively balance cost and risk
Operational visibility and analysis to reduce asset failures, control costs and increase availability
Performance Intelligence with APM Reliability is your partner in meeting your plant and fleet performance goals.
Predictive analytics software, helps prevent equipment downtime by detecting, diagnosing, forecasting & preventing emerging failures.
The AI-powered product automatically explores the space of operation of gas turbines, builds a machine learning model, and continuously finds the optimal flame temperatures and fuel splits to minimize emissions
BoilerOpt works within existing plant technology to improve boiler productivity and air-fuel ratios in a closed-loop system
Pre-built templates for equipment health monitoring, asset strategies, and process workflows
Operator rounds efficiency and operational impact
Secure and scalable data connectivity, analytics, and application services
End-to-end digital solutions reducing costs, empowering crews, and improving the passenger experience
Addressing fuel usage, carbon emissions, airspace efficiency, predictive maintenance, and more
Increased fuel efficiency and reduced waste
Early detection of aircraft and component degradation
Reduced costs related to disruptions
Visualizations and analytics to help airline decision makers identify waste in an airspace
Fuel efficiency reports, helping airlines operate at peak safety and efficiency while reducing their carbon footprint
Operational excellence and improved safety
Outcomes that move your business forward in fuel, safety, and predictive maintenance
Analysis of multiple flights, routes, and assets across years
Reduced environmental footprint
Services and solutions to reduce vulnerability and identify, detect, prevent and protect
Turnkey solutions to reduce vulnerability and identify, detect, prevent and protect assets and systems
A globally recognized benchmark for procurement of OT secure products.
Strengthened device security across the development lifecycle
Informed decision making with data and insights from across the enterprise
Native cloud service for a data historian.
Safe and secure management and orchestration of the distribution grid
Network-level optimization with high-performing distribution power applications
Overcome foreseeable load variations
Minimized disruption of service even in extreme weather conditions
Effective management and orchestration to unlock the power of renewables and DERs
AI/ML energy market recommendations to improve profit for renewables and thermal generation assets
Increased output and energy production at times of highest demand
A common network view to ensure electrical integrity, network validity and infrastructure management
Accurately model your asset network, support traceability, help assure data completeness, & support integrity management
End-to-end network connectivity modeling and data workflow management
Software designed to help grid operators orchestrate the grid
Increased efficiency and reduced costs
Secure-by-design connectivity and certification management, and faster operator response
Faster operator response and increased efficiency
Centralized visualization and configuration, digitized processes and intelligence
Full visualization and control seamlessly across devices, including phones, tablets and desktops
Best practices and proven deployment learnings
In-depth understanding of how GE Digital software can help your operations
Holistic performance management for today’s connected enterprise
Management of fast-moving processes as well as slower moving, labor-intensive jobs
Cost savings with improved manufacturing overall equipment effectiveness
Batch automation, regardless of the underlying equipment
Data analysis for quick identification of defects and better optimization of processes
Unified manufacturing data from disparate systems to better meet changing consumer demands
Procedures managed in an electronic format for consistency and predictability
Optimized production with better planning
Improved throughput with greater efficiency and lower costs
Materials to help you better understand GE Digital software and its robust functionality
Integrated solutions for improved efficiency and sustainability while supporting business growth
Mobile operator access to essential on-site HMI monitoring and control functions
Enable remote staffing, flexible resourcing and centralized monitoring across facilities
Boost worker productivity, automate tasks, keep safety first
Energy management for the zero carbon grid
Reliable mobilization of network assets to ensure maximum transmission of energy from multiple sources
Integrated solutions suite for energy market management
Decentralized data collection, data volume handling, and remote management
Getting the most benefit out of digitization and industrial IoT
Services that deliver best-in-class results
Rapid digital transformation wins based on industry-proven value cases and ROI
Best practices for your industrial processes to help build and maintain operational resilience
GE Digital’s expert service and support teams create value and deliver on business objectives
Expert service and support teams to maximize the benefits from your IIoT software
Improved efficiencies, optimized production and quality and reduced unplanned downtime
Increased reliability and availability, minimized costs, and reduced operational risks
Increased value from your equipment, process data, and business models
Facilitate documentation between airlines and lessors
Reduced costs related to disruptions with real-time visibility
The cornerstone of your journey to operational excellence
Operational excellence including improved reliability, reduced costs and managed risk
GridOS, the first grid software portfolio designed for grid orchestration
Reduced operational costs and risks using predictive models
Enhanced overall situational awareness
Field-connected operations and management
One modular solution that enables grid operators to connect, see, control, and optimize DERs from a technical and an economic standpoint
Operational efficiency and reduction in build costs while meeting regulatory regulations
Reduced operational and new build costs and improved field inspection productivity
A holistic picture of the grid, reducing cost and complexity from traditional inspection approaches
Optimized operations to best meet changing consumer needs
Reduced variability and improved operations.
In-depth understanding of our software and its functionality
A clear a path to operational transformation
Maintain consistent quality and reduce cost per ton
Optimized costs and improved reliability while reducing risk to keep your teams and communities safe
Streamlined end-to-end operations driving high-volume, high-quality production
GE Digital software is the backbone of modern plant operations
Improved reliability, increased availability, and reduced O&M costs
AI/ML to make your gas turbine's fuel and air controls smarter
Increase energy production at times of highest demand without costly maintenance adders or adversely impacting the maintenance interval
Operate from anywhere with secure remote/mobile operator controls
Inclusive outsourcing services that deliver best-in-class results
Achieve digital transformation
Expert service teams to maximize the benefits from your IIoT software
Reduced costs, lower risk, and faster response times
Analytics to predict future asset and process performance for reduced variability & improved operations
A common network view to ensure integrity, network validity and infrastructure management
Mission critical software to better operate, optimize and analyze your work to deliver results
Locate the best partners to meet your needs
Digital transformation acceleration
Technical and domain expertise that complements GE Digital’s industry leading applications
Assistance to accelerate your digital transformation and put your industrial data to work
Deep domain knowledge and technical expertise
Product training, industry education, and rigorous certification programs
More efficient and secure electric grid, greater sustainability and waste reduction
Solutions for today, scale for tomorrow
Increased reliability and reduced reactive maintenance leading to higher efficiency and reduced costs
Using Digital Twin blueprints, GE's Industrial Managed Services team monitors 7,000+ global assets
Understanding of the latest thought leadership that can be applied to your operations
Understand how our software and services help our customers solve today's toughest challenges
Experienced team dedicated to customer success
Success stories and product updates from the world of Electrification Software
Analyst and third-party expert opinions of Electrification Software and our software and services
White papers, product overviews, and other content to help you put your industrial data to work
Experience in leading edge software development and business working with best-in-class leaders
Understand how Electrification software and services helps our customers solve today's toughest challenges
Blog
“The pandemic and its economic impact have ignited and accelerated permanent operational changes across industries. A solution [for] remote operations enables Power Generators to adopt remote staffing, flexible resourcing, centralized monitoring, and autonomous operations."
- Kevin Prouty, IDC, Group VP, Energy & Manufacturing Insights
The pandemic has clearly raised the need for Power Generators to operate reliably under unexpected circumstances. But more importantly, it is accelerating the awareness and adoption of a flexible, location-independent operating model. Control room functions need no longer be confined to the control room. Remote expertise can be called on as needed. Certain job functions can be centralized and provided on-demand across plants. A detailed list of uses goes on to include:
What does a remote operations solution do? In short, a remote plant operations solution provides power generation operators with the ability to permanently support remote and mobile worker access to on-site plant monitoring and control systems – all in a safe, secure and NERC-CIP compliant package.
There’s much to unpack here in terms of features, functions, and security. Whether you intend to purchase a commercial solution or pursue in-house IT development, here are some of the most important factors you need to consider when choosing your path forward.
But before we start, one question is often asked.
Do I really need a commercial product for “remote HMI”?
Simply enabling remote access to in-plant HMI screens is not rocket science. Many organizations have “back door” VPN access capabilities for a quick emergency. But, the do-it-yourself approach typically falls short in security, compliance, access controls, user functions, safety, mobility and more. As remote plant operations become a permanent fixture of an overall operating strategy, these considerations come to the forefront and most often demand a commercial-grade solution.
Below are the key considerations emerging from our customer interactions, implementations and industry expert discussions. We’ll start with the critical underlying security and controls foundation and then shift focus to user functions and safety.
First things first. A secure zero-trust communications backbone is a must for full risk mitigation and compliance with NERC-CIP and other regulations. Among other things, this requires a dedicated on-premises security appliance and firewall deployed in a separate security zone with no direct connection to the plant equipment.
There are many technical details to note in this domain, including pixel-only transfer (screen images, not actual screens), data encryption, file transfer controls and more that are beyond the scope here, but these details can make the difference of whether a solution forces your site or entire fleet to a NERC-CIP High or Medium category. Here and in the following section we are speaking of the level of sophistication already in use today for online banking and other cases where security is absolutely critical.
Always-on availability and reliability are other important solution attributes. Look for a robust high-availability configuration option and understand what safety features the solution provides should control room communication be completely disrupted. Needless to say, this is especially critical when operating plants with zero onsite staffing.
Hand in hand with a secure backbone is the control and monitoring of user access. As Kevin Prouty of IDC notes, “Beyond security and compliance requirements, customers need to have granular access, permissioning, and safety controls that allow location-independent work without undue risk.”
Multi-factor user authentication is a must, preferably including hardware tokens. Going further, a central administrator should be able to specify granular access control per user. Must-have parameters for power generators include: equipment lists, time windows, and monitor vs. control. These are basic access scope definitions, final equipment access at a given time should still be granted by a designated control room operator.
For proper system administration, security and compliance, the system must also support full session monitoring, alerting, event logging, log export, and ideally, full session recording. The latter is critical for forensic investigation but can also be leveraged for staff training.
A remote operations solution will often be used as part of a real-time collaboration among staff ranging from in-plant control room operators, to remote operators, engineers or supervisors, to in-plant mobile maintenance staff. Someone must be in charge. Control changes must be clearly requested and granted. Everyone needs a clear view of who is in control.
These features are highly recommended for proper risk and safety management and should include a simple and intuitive built-in user interface for permission controls and status. Compatible audio communication may also be a desirable feature.
The user now has secured communications, access rights and has been given active permission. Which existing control room screens are to be accessible? Are there custom or summary views that should be added? Are there other functions, such as remote e-stop, that are desired?
Your goals and circumstances will dictate your requirements. The important solution criteria are that the technology can support all of the above and that your vendor has the capability to provide remote access to any of your existing systems and also can guide and create any new custom screens desirable.
Remote operations access should be enabled for any type of user and location, so native support of iPad or industrial-equivalent devices is important. But simple direct screen display is rarely sufficient. A shrunken replica of a complex HMI screen may have limited use and be a safety risk.
The experience and skill set to create optimized mobile displays is therefore an important factor. Moreover, a highly capable mobile interface in the hands of in-plant maintenance staff demands built-in safety features. Beyond the permissioning features mentioned above, look for: automatic locking, view-only default mode and most importantly, intent verification for actions taken.
Even if your first phase implementation does not require remote/mobile control of equipment and software from multiple suppliers, rest assured that eventually you will need it. Whether for expanding across plant equipment or for broader fleet deployments, you will want a vendor-agnostic solution. That does not preclude choosing software from a well-known equipment supplier but be sure to validate their credentials outside of their own equipment.
The global pandemic has demonstrated the criticality of emergency remote operations capabilities. But the long-term flexibility and cost reduction benefits of incorporating plant-independent operations are clear and compelling. As the energy market continues to evolve, the strategic focus on these factors is only increasing. A remote operations solution is an important technology pillar to enable a long-term winning strategy for any power generator.
Software Product Manager, GE Vernova
Martha is Product Manager for GE Vernova’s Edge Optimization portfolio and APM Health. Her background includes data management, controls, HMI, cybersecurity, and power plant operations. She has over 25 years of experience with GE in the areas of Power Generation, Grid, O&G and Software. During these 25 years, she has demonstrated passion for using technology to solve customers most pressing problems. Martha has degrees in Chemical Engineering and Physics from the Universidad de America, Bogota-Colombia and Auburn University, respectively.
Remote Operations is a packaged software and appliance solution that provides remote/mobile operator access to essential on-site HMI monitoring and control functions. A unique secure network system, hard-token credentials and granular access controls ensure that remote, mobile and on-site operators can work independently or together in a secure and NERC-CIP compliant environment.
Remote Operations is a non-disruptive solution, remotely deployable without unit shutdown.
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