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Support Services (Acceleration Plans)

Maximize the potential value of your IIoT investments and accelerate ROI

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Success Services
Digital Transformation Service and Software Adoption | GE Digital

Accelerate your path to ROI

Digital industrial transformation requires more than just installing new software—it requires the adoption and utilization of new tools and solutions across your enterprise.


Acceleration Plans address this need and drive outcome attainment. These plans offer a comprehensive set of service capabilities to help you maximize value from your software investments and capitalize on your digital industrial transformation. They are the next generation of Support replacing GlobalCare.


Acceleration Plans address critical product support, end-user training and education, data health, and overall organizational adoption needs.


Learn more about Acceleration Plans

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Industrial application developers using Predix Platform from GE DigitalIndustrial application developers using Predix Platform from GE Digital

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Smart Factory

Maintain and support your digital solutions

“Set and forget” is not a strategy for success. To ensure your plant and enterprise solutions keep providing the highest value possible, companies need to plan for support and maintenance.


With Proficy Solution Support from GE Digital, you can sustain your digital investment and keep your operations running better, every day. Our Solution Support for Proficy software brings you the powerful application and technology knowledge and expertise of our industry-leading Professional Services team. Solution Support provides:


  • Solution, product & industrial expertise to support operations
  • An incident framework to fit your standards
  • A cross-functional team that developed the solution and can now maintain the production environment