Monitor, diagnose, instruct, control, and operate from anywhere, anytime
Remote Operations enables collaboration, boosts on-site mobility, and helps you minimize the number of on-site staff by leveraging remote expertise.
Industrial Software
Safe, efficient, and reliable operations. Anywhere, anytime. Achieve enterprise-level visibility, workforce safety, flexibility, and productivity, and ensure security and compliance.
Download BrochureRemote Operations is a packaged software and appliance solution that provides remote/mobile operator access to essential on-site HMI monitoring and control functions.
Remote Operations combines a secure network system, hard-token credentials, and granular access controls to ensure that remote, mobile, and on-site operators can work independently or together in a secure and compliant environment.
“GE Digital’s Remote Operations enables industrial organizations to adopt remote staffing, centralized and flexible resourcing, and autonomous operations.”
Kevin Prouty, IDC, Group VP, Energy & Manufacturing Insights
Remote Operations enables collaboration, boosts on-site mobility, and helps you minimize the number of on-site staff by leveraging remote expertise.
Vendor-neutral HMI and controls give you a single system to consolidate, aggregate, visualize, analyze, and access data.
Based on a zero-trust security backbone to meet stringent security & compliance requirements. Meets NERC-CIP, NIST, and other global standards.
Improve efficiency and minimize travel-related expenses and time losses.
Remotely handle emergencies such as COVID-19, weather conditions or unforeseen events. RO Response can be remotely installed in a single day and without unit shutdown.
Respond faster with site and enterprise-level visibility of control room & maintenance ops which help make better decisions and act with urgency.
Overcome staff shortages by augmenting your team with remote expertise.
Enable non-critical on-site staff to work remotely.
Control room functions need no longer be confined to the control room. Remote expertise can be called on as needed.
A Middle Eastern power generator uses Remote Operations Response, Command Centers, and Mobility solutions to tackle two core challenges.
Watch this webinar and learn how responding to current health and safety challenges can also be the catalyst towards a new, lower cost operating model…
Remote Operations is available in two packages, Remote Operations Response (RO Response) and Remote Operations Advanced (RO Advanced). Each package accommodates different needs/goals, from enabling urgent continuity to building fault-tolerant fleet-wide operations centers. The base package (Remote Operations Response) is a prerequisite for deploying solutions from the Advanced package.
This on-premises hardware and software solution offers a core set of capabilities to immediately enable remote/mobile monitoring and assistance for contingency operations.
RO Response features:
A secure system to aggregate data into actionable information, enabling enterprise-wide visibility and collaboration, regardless of location. Through Command Center's code-free design experience, organizations can easily create intuitive dashboards that monitor, analyze, and operate enterprise control rooms, fleet, and even equipment drill-downs - remotely in a securely contained environment.
A purpose-built, OEM-agnostic mobile HMI software that enables plant workers to have safe and secure access to control room capabilities anywhere within the boundaries of the plant.
Mobility features:
E-Stop offers remote emergency trip capabilities that ensure safety and compliance, especially in case of contingencies. It is highly useful for cases when Remote Operations is used in unmanned or reduced staffing schemes.
E-Stop features:
Watch this short video series to learn how you can benefit from having remote operations functionality for your facility.
Onsite mobility, location flexibility in managing remotely located plant
Remote, un-manned management of coastal simple cycle peaking units from an inland plant, 75 miles away from coast
Mobile flexibility and productivity for in-plant operators and maintenance staff of multi-plant facility
Remote startup and troubleshooting of gas peaking facility prior to dispatching an onsite operator
Facilitate third-party and EPC monitoring and interactive support of plant operations
Flexible, centralized remote/mobile operating model across two newly commissioned plants