Customer Success Services
Implementation Services
A partner in the full deployment of GE Digital’s industrial applications
Partner with us
We deliver on the promise of our products
Once you’ve chosen an IIoT solution, you want to ensure the product operates in your technical environment and performs as advertised. With disparate data sources, the inability to connect systems like ERPs to your shop floor as well as to process diligence can make IIoT implementation a challenge. It requires not only broad IT expertise but deep knowledge of industrial technical needs and industrial operations.
Implementation experts
With many years of experience architecting and installing complicated industrial software projects, our implementation experts will ensure your IIoT solution is delivering business outcomes to your organization, fast.
Engineering teams
We spend time at your location to formalize your requirements, then work closely with our engineering teams to develop appropriate solution architectures, validate design, and finally deploy and train your end users.
Maximize the value of your IIoT software solutions
Value Workshop
Partner with GE Digital to develop an action plan for rapid digital transformation wins based on industry-proven value cases and ROI.
- Ensure success with your digital transformation strategy and projects
- Identify your specific best bet opportunities that can deliver rapidly
- Scale from quick pilot successes to improvements across your plants
- Develop a foundation for meeting future business objectives and changing conditions
- Secure peace of mind with a trusted partner
Acceleration Plans
Protect your digital investment with GE Digital’s expert Solution Support that combines deep application expertise with product knowledge.
- Improve operations with faster issue resolution based on proven application and product expertise
- Decrease costs with better resource allocation, asset utilization, and operational consistency
- Leverage a solution support framework integrated with your existing processes and tools
- Ensure expert resource availability with knowledge transfer and solution ownership by your application support team
- Enhance your daily operations with industry-leading best practices to identify and resolve issues –derived from decades of manufacturing application and technology innovation
- Augment your staff with GE Digital’s solution expertise in your application combined with knowledge in IT, security, and OT
Quick Start for Proficy Operations Hub
Accelerate your manufacturing modernization with expert implementation services, trusted deployment, and reliable training.
- Quickly transition from a thick client to Web-based graphics, allowing for better mobility and use throughout your manufacturing facilities
- Leverage expert rapid development of Web-based displays for operations
- Consolidate manufacturing data into modern, seamless visualization
- Transition your existing Proficy Plant Applications and Portal(RTIP) visualization
- Save time with consolidated and automatic reports
- Drive faster time to value with expert Professional Services
Quick Start for OEE
Achieve faster time to value with OEE visualization through expert implementation services, trusted deployment, and reliable training.
- Quickly achieve automatic data collection of line / machine statuses and production countermeasures
- Drive expert implementation of shop floor Overall Equipment Efficiency (OEE) KPI monitoring for operations insight and improvement
- Leverage GE Digital’s experienced Professional Services to enable loss detection and traceability (availability, performance, quality)
- Improve insight with contextualization by line / machine
- Boost time to value with proven OEE consulting and implementation
See how Implementation Services helped our customers transform
Interested in Implementation Services?