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Remote Operations for Power Generation

Help ensure worker safety and operations continuity with secure remote/mobile operator controls.

Why Remote Operations? Watch video
Remote operations software for power generators

What is Remote Operations?

Remote Operations Demonstration
Remote Operations Demonstration
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Secure and compliant remote/mobile operator controls

Remote Operations is a packaged software and appliance solution that provides remote/mobile operator access to essential on-site HMI monitoring and control functions. A unique secure network system, hard-token credentials and granular access controls ensure that remote, mobile and on-site operators can work independently or together in a secure and NERC-CIP compliant environment.


"A solution like GE Digital’s Remote Operations enables Power Generators and other industrial organizations to adopt remote staffing, flexible resourcing, centralized monitoring, and autonomous operations. Beyond security and compliance requirements, customers need to have granular access, permissioning, and safety controls that allow location-independent work without undue risk.”


Kevin Prouty, IDC, Group VP, Energy & Manufacturing Insights

Why customers choose Remote Operations

Power Generators around the globe are adopting Remote Operations. Below are sample use cases from our customers.

Explore the infographic

Worker location flexibility

Onsite mobility and remote expert location flexibility in managing remotely located dual-fuel plant.

Weather-proof operations

Remote, un-manned management of coastal simple cycle peaking units from an inland plant, 75 miles away form the coast.

On-site staff efficiency

Mobile flexibility and productivity for in-plant staff to independently service equipment.

Reliable remote startup

Remote startup and troubleshooting of gas peaking facility prior to dispatching an onsite operator.

External monitoring, support, contingency operations

Facilitate 3rd party and EPC monitoring and interactive support of plant operations.

Multi-plant control flexibility

Flexible, modern remote/mobile operations across two newly commissioned plants.

See Remote Operations in Action

Remote Operations is a packaged software and appliance solution that provides remote/mobile operator access to essential on-site HMI monitoring and control functions…

  • Engineer using GE Digital industrial software

    5 Minute Overview

    5 Minute Overview

    Watch this short overview of Remote Operations functionality, security and safety controls.

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  • Control Room using GE Digital industrial software

    Troubleshoot & Fix

    Troubleshoot & Fix

    Allow an offsite expert to securely remote in, rectify an equipment failure and avoid a trip to the control room.

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  • Remote operations using GE Digital software

    Onsite Mobility & Collaboration

    Onsite Mobility & Collaboration

    Let an onsite technician diagnose a problem and take direct control to correct an issue and verify success.

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  • Engineers in the field using remote operations software from GE Digital

    Digital Inspections

    Digital Inspections

    Automate the offline data collection process and translate images to time series.

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  • Remote operations using GE Digital software

    Remote Expert Interplant

    Remote Expert Interplant

    Enable a control room operator to request help and directly work with an operator from a different plant.

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  • Remote Monitoring for digital workers with GE Digital software

    Multi-Plant Command Center

    Multi-Plant Command Center

    See how a fleet operations staffer can monitor operations across several plants concurrently.

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Customer Testimonials

A key objective of adding Remote Operations capability to the power plant is to empower our workforce and improve safety – not only with remote location flexibility, but also within the plant. Onsite operators and maintenance staff can use Remote Operations mobility features to work together efficiently, enhancing overall personnel safety at the plant, while ensuring continuity of remote visualization, command, and control of the power generation assets at the site.

AES has invested heavily in all things digitization as the foundation of our strategic plans. GE Remote Operations is an important technology pillar, enabling contingency operations, digital worker capabilities, and our continuing drive towards intelligent and efficient operations at every level.

How are you responding to today's health and safety challenges?

Learn how today's challenges can also be the catalyst towards a new, lower cost operating model emphasizing staff flexibility and efficiency. 

Drive Results with Remote Operations

Engineer monitoring operations at power plant | GE Digital software

Continuity under any conditions

During this time of uncertainty, Power Generators are re-evaluating emergency preparedness, employee health measures and the need to operate reliably with reduced on-site staff.


GE Digital is now offering Remote Operations – a remotely deployable, turnkey solution to rapidly enact critical procedural changes to help protect both your operations and your employees’ safety.


Understand the key considerations for evaluating remote operations solutions.

Digital Worker for Power, Utilities & Telecom | GE DigitalDigital Worker for Power, Utilities & Telecom | GE Digital

Operators anywhere

Remote and mobile operators have secure and managed access to equivalent on-site HMI visualizations and essential operational controls regardless of HMI solutions in production. Managed security and operational validation safeguards ensure that remote, mobile and on-site staff can work independently or together in a secure and compliant environment.

GE Digital industrial software provides secure remote operations

Secure and compliant, end-to-end

Remote Operations is built around a secure connection broker appliance featuring two-factor authentication; role, time and equipment-based access controls; session logging and recording;  and encrypted pixel-only data transfer. The solution meets compliance standards for NERC-CIP, ISA 99/62443, HIPAA and NIST 800-53.

GE Digital software helps operations at Power utilities

Rapid, non-disruptive deployment

Remote Operations Response is a special packaged offer that immediately enables basic remote/mobile monitoring and assistance for plant operations. Compatible with virtually any system and equipment, Remote Operations Response can be remotely installed in a single day and without unit shutdown.

Power plant engineer | GE Digital

Why GE Digital and why now

GE Digital has been providing proven HMI/SCADA and secure network connectivity solutions for years. Now we have packaged these technologies into a dedicated turnkey solution that can be remotely installed and in production in as little as a single working day. Advanced functions are available in separate but compatible upgrade packages.

Ensuring continuity in times of uncertainty

Ensure operational reliability

Leverage worker location flexibility to handle all circumstances

Guard personnel health & safety

Enable non-critical on-site staff to work remotely

Cope with reduced staff

Use centralized remote expertise to augment essential local staffing

Remain secure & compliant

A non-disruptive highly secure and NERC-CIP complaint overlay

Act with urgency

Rapid response package with options for advanced functions

Explore GE Digital's Industrial Apps

Asset performance management software on mobile device | GE Digital screenshot
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Asset Performance Management for Power Generation

Improve plant reliability and availability while reducing O&M costs

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Operations Performance Management (OPM) for Power Generation

Increase revenue and margins with visibility, insights, decision support and advanced edge controls to optimize performance