Customer Success Services
Industrial Managed Services
Driving best-in-class operational processes and business outcomes for customers
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Deep industrial and technical expertise
Start, scale, and sustain digital transformation
In order for digital transformation to be successful, industrial organizations must first figure out the right capabilities needed to start, scale, and sustain the transformation—including software implementation. This type of change management is complex and can be challenging to do without the proper infrastructure in place to get started. At GE Digital, our Industrial Managed Services can take care of this for you.
Right people, right process, right time
Industrial Managed Services are expertise-based, continuous consulting services designed specifically for post-implementation or project deployment. Industrial Managed Services can manage your digital industrial solutions with you or for you, as well as help transition your software usage to full self-sufficiency. By leveraging Industrial Managed Services, we’ll help ensure that you train the right people and develop the right processes needed to capitalize on the value of your GE Digital solutions.
Remote management & diagnostics
To avoid unplanned downtime, our Industrial Managed Services can help you maintain your critical machines using model-based predictive maintenance technology. Discover our Remote Management & Diagnostics service and the software solution behind it. See how others in your industry are saving real money in real-time with Predix Asset Performance Management and Industrial Managed Services from GE Digital.
Visit a local GE Digital Customer Experience Center for an APM Exploration Day
Remote Monitoring for IIoT powered by Digital Twin
View hundreds of real customer stories
Using our core Digital Twin Blueprint library, our Industrial Managed Services Team virtually monitors over 7000 managed assets around the world. Every day, Digital Twin blueprints monitor 250,000 tags in real-time, generating over 60 catches a week. These catches can range from recommending a $2000 sensor replacement, to preventing a $60 million plant failure.
Maintain your critical assets
Determine total cost of ownership (TCO)
The biggest challenge to understanding your total cost of ownership is centralizing and synthesizing all the data in one place. The Industrial Managed Services (IMS) team can help customers determine their total cost of ownership. The IMS team combines suite-level analytics with years of domain experience to give customers the best solution for their asset strategies.
Increase equipment availability
The Industrial Managed Services (IMS) team can help in increasing the availability of your plant by reviewing your current asset performance management (APM) program and determining the gaps in your process. The IMS team combines suite-level analytics with years of domain experience to give customers the best solution for their asset strategies.
Enable preventative maintenance
To move from reactive maintenance to predictive maintenance, you need to understand your asset risk profiles and your revenue streams coming from that asset. The Industrial Managed Services (IMS) team combines suite-level analytics with years of domain experience to give customers the best solution for their asset strategies.
Interested in Industrial Managed Services?