Regardless of where you sit in your organization, there is nothing more enlightening than meeting with customers - and even better, the end users. It is always an incredible opportunity to learn, and the feedback we get from users ultimately shapes our products and investments.
If you work in the product development organization, like me, then it’s even more useful.
Last week I travelled to Paris for our European user group event, and my experience there was as enlightening as ever. I spent time with some of the region’s largest companies across a variety of industrial verticals. Their perspectives are incredibly valuable as they explore opportunities that come with capturing and unlocking operational data.
Broad portfolios help customers grow
As a software company, it's important for GE Digital to stay ahead of the technology curve, but even more important that we meet our customers where they are and help them along the journey.
To drive real results for our customers we have to put the Industrial Internet to work. Anyone can throw around trendy jargon about the next big thing, but real, sustainable change isn't achieved with one-off data science projects.