Product quality with attention to market innovation is critical
Great product quality is an important element of customer centricity. We strive to deliver value more efficiently and more often to our customers through mission-critical products like iFIX, CIMPLICITY, Proficy Plant Applications, and Proficy Historian. We are continuously improving deployment experience, empowering users with automation tools and usability improvements, resolving issues with a sense of urgency, and applying lean and agile practices to strategically restructure our workflows. We have deployed a “Shift Left” practice in DevOps to conduct testing, quality, and performance evaluations early and throughout the software development process.
Continuous customer feedback, iteration, and deployment is also at the core of innovation. Proficy Historian for Cloud, the first native cloud data historian, is a breakthrough solution inspired by customers’ requests for an intagratable, efficient to deploy, and scalable product. Proficy Operations Hub, a low-code/no-code industrial application builder, addresses customer needs for streamlined business intelligence, web-based dashboards for remote operations, and enhanced visualization tools. We are cultivating a customer obsessed culture by embedding quality and customer value across our organization for a truly differentiated customer experience.