The challenge is great
The most significant consequence to a lack of digitization is the enormous gap it creates between assets and business processes. Without a digital platform to weave together physical infrastructure and the business processes governing the management of assets, operators are at a significant disadvantage. Their ability to safely and efficiently deliver services to their customers, at the lowest sustainable cost, depends on the amount of time engineers and finance directors can put their heads together. In their current state, there isn’t enough visibility and access to the right information for them to do that. This makes it difficult to spend money so that it will do the most good.
Predix ServiceMax optimizes work planning and scheduling for maintenance that requires human intervention, ensuring that when technicians are dispatched, they’re able to resolve issues as quickly and efficiently as possible. The solution integrates with Predix APM, providing workers with the data they need to perform the right task, at the right time, more effectively.
Together, these GE Digital industrial applications offer the promise of a connected, digital future for an industry that has served Britons for generations. By optimizing their existing technology with asset and customer centric solutions like Predix APM and Predix ServiceMax, water companies are ensuring the delivery of world-class service for generations to come.