SAVE 40% WITH LIMITED-TIME OFFER
Welcome Back to Acceleration Plans
Save 40% on Reinstatement Rates!
Five facts about industrial software:
- Maintenance and support reduce unplanned downtime and waste.
- Supported software decreases risk.
- Training helps to mitigate the effects of workforce turnover.
- “Set and forget” is not applicable to modern industrial systems.
- Knowledgeable support professionals facilitate your success.
To provide you with world-class support, training, and adoption services, GE Digital wants to welcome you back to our Acceleration Plans for Proficy® software with a special, limited-time offer.
With our Acceleration Plans, you benefit from:
- Exceptional technical support and maintenance
- Extensive education offerings available online 24 x 7
- Structured adoption readiness and outcome plans to ensure success
Take advantage of this special offer and help your organization be more efficient, agile, and secure. Fill out the form today.
*Offer expires December 1, 2023. See terms below for more information.
Save 40% on reinstatement rates with a 3-year Acceleration Plan
Enjoy significant savings on our 1-time reinstatement – choose an Acceleration Plan (AP) level that meets your organization needs: Premier or Enterprise
Eligibility: Your AP contract has been lapsed >12 months or you had never purchased an AP contract. Eligible Products: GE Digital’s Proficy software including iFIX and CIMPLICITY
Terms: Single PO with upfront payment, net 30-day payment terms or as negotiated contractually. New software purchased during contract must include 12 months of AP. AP purchased during contract synchronized to next renewal period.
Offer expires December 1, 2023
Offer and specifications are subject to change without notice.
Support to unlock your potential
Support and Maintenance
Rely on the expertise of GE Digital’s world-class product technical support staff
- Average tenure of 10 years
- Deep technical domain expertise
- 93% overall satisfaction rating
Training
Comprehensive education options
- 24 x 7 online access
- Progress through different levels of in-depth product and solution training options
- Gain expertise at your own pace online or during expert-led sessions
Adoption Services
Account Health services, adoption plans and outcome realization plans for customers
Partner with designated customer success managers through the solution lifecycle to:
- Monitor account health, manage escalation, review roadmaps, have adoption benchmarks, and follow continuous improvement to achieve ROI
Customer Comments about GE Digital’s Support & Acceleration Plans
“The level of support and knowledge of support personnel is great.”
“GE is very responsive to requests and engaged in ensuring that business objectives are met.”
“GE Digital responds to stated and unstated needs in a proactive, responsive, and insightful way. The team consistently educates on their product as well as the industry.”
“GE has been very responsive to my questions and needs. Their support staff is exceptional.”
“Very good communication with them, they listen to our needs and recommendations. They treat us as a partner instead of a customer. The service and support are good and helpful. We have periodic follow-up meetings with customer success manager, which is fantastic.”
“GE is an excellent partner. We do have monthly health checks of the engagement going over commercial, project, product, and support health and address all the concerns and issues.”
“We were very satisfied with the service provided, as the team was always willing to help us when a problem was found.”
Want to learn more about Acceleration Plans?
Let us help you accelerate your Industrial Internet journey.