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Proficy Smart Factory - MES Solutions

Leading American Dairy Sees 50% Decrease in Quality Control Audit Time



Food & Beverage, CPG


Proficy Plant Applications

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Proficy Smart Factory - MES Solutions


This leading American dairy produces and distributes cheese, yogurt and other products. It faced lengthy processes to ensure high-quality food production and a lack of data-driven visibility.


The customer needed to reduce quality control process time and streamline ERP systems. Strict quality control standards enforced by FDA drove the customer to spend significant time testing food safety. The company needed to accelerate these quality control processes. Furthermore, the company also needed to gain visibility into root causes of unplanned downtime. 


  • Implemented GE’s Proficy Plant Applications to get connected, drive a modern manufacturing execution system (MES) across its enterprise, and launch a digital transformation journey
  • Streamlined ERP systems and automated quality reporting on production floor
  • Enabled incisive, root cause analyses of unplanned downtime


Working with GE Digital, the company deployed Proficy Plant Applications, initiating a Smart Factory digital transformation journey.


For the customer, this technology enables automated quality control reporting on the production floor and messages with the company’s ERP systems.


The Proficy MES solution also provides root cause analyses of unplanned downtime. Once explanatory variables of unplanned downtime are identified, they can be isolated, and processes can be put in place to ensure that type of downtime doesn’t recur. 


  • 50% decrease in the time taken for quality control audits
  • Ability to disseminate root cause analysis of unplanned downtime to plant and operations leadership
  • Ability to record and track process improvements
  • Culture change driven by digital transformation


The company underwent a culture change as it took full advantage of the MES technology and digital transformation journey.


The customer engaged plant personnel with the digital technology enhancements, and the operations teams are now inspired to fully leverage the gains realized by harnessing data.

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