Four key questions to ask
Too many efforts to improve reliability derail because digital champions haven’t answered four basic questions about what they want to achieve—which usually means they can’t justify the investment to executive leadership.
- Where are you today in your digital journey?
- Where should your digital journey take you?
- What’s the benefit of getting you there?
- What’s the plan for getting you there?
A recent MIT Sloan School of Management report found only 15% of respondents in a survey of 4,300 managers, executives, and analysts said their organizations have a clear and coherent digital strategy for moving beyond an early stage of digital maturity.
Despite that, expectations are almost always high.
Harvard Business Review reported that 98% of digital leaders expect positive results from digital technologies in the first two years of deployment, but only about a quarter of those companies have agreed on the key performance indicators (KPI) that would be used to track progress in their digital transformation.