Achieve business outcomes that matter
Measure, manage, and operationalize your sustainability goals – including decarbonization, energy resources management, and reduced WAGES.
Achieve operations visibility and AI-based optimization, linking plant-floor actions to your enterprise sustainability initiatives.
A system of record to automate accurate GHG data collection, provide valuable insights, and identify ways to reduce carbon emissions
One modular solution to connect, see, control, and optimize DERs from a technical and an economic standpoint
Reduced operational costs and risks using Digital Twins, machine learning and predictive models
Increased network reliability
Advanced analytics to predict future asset and process performance for reduced variability and improved operations
Optimized asset performance to reduce risk and improve safety, reliability, compliance, and efficiency
Optimize assets and processes – from plant-level operations to the enterprise – with self-service process analytics software.
Minimized potential impact of anomalies
Comprehensive visibility of asset health for rapid situational adjustments with quality information
Streamlined mechanical integrity solution to reduce risk, maintain compliance and optimize resources
Develop, implement, maintain, and optimize asset strategies to effectively balance cost and risk
Operational visibility and analysis to reduce asset failures, control costs and increase availability
Performance Intelligence with APM Reliability is your partner in meeting your plant and fleet performance goals.
Predictive analytics software, helps prevent equipment downtime by detecting, diagnosing, forecasting & preventing emerging failures.
The AI-powered product automatically explores the space of operation of gas turbines, builds a machine learning model, and continuously finds the optimal flame temperatures and fuel splits to minimize emissions
BoilerOpt works within existing plant technology to improve boiler productivity and air-fuel ratios in a closed-loop system
Pre-built templates for equipment health monitoring, asset strategies, and process workflows
Operator rounds efficiency and operational impact
Secure and scalable data connectivity, analytics, and application services
Services and solutions to reduce vulnerability and identify, detect, prevent and protect
Turnkey solutions to reduce vulnerability and identify, detect, prevent and protect assets and systems
A globally recognized benchmark for procurement of OT secure products.
Strengthened device security across the development lifecycle
Informed decision making with data and insights from across the enterprise
Native cloud service for a data historian.
Safe and secure management and orchestration of the distribution grid
Network-level optimization with high-performing distribution power applications
Overcome foreseeable load variations
Minimized disruption of service even in extreme weather conditions
Effective management and orchestration to unlock the power of renewables and DERs
Increased output and energy production at times of highest demand
A common network view to ensure electrical integrity, network validity and infrastructure management
Accurately model your asset network, support traceability, help assure data completeness, & support integrity management
End-to-end network connectivity modeling and data workflow management
Software designed to help grid operators orchestrate the grid
Increased efficiency and reduced costs
Secure-by-design connectivity and certification management, and faster operator response
Faster operator response and increased efficiency
Centralized visualization and configuration, digitized processes and intelligence
Full visualization and control seamlessly across devices, including phones, tablets and desktops
Best practices and proven deployment learnings
In-depth understanding of how GE Digital software can help your operations
Holistic performance management for today’s connected enterprise
Management of fast-moving processes as well as slower moving, labor-intensive jobs
Cost savings with improved manufacturing overall equipment effectiveness
Batch automation, regardless of the underlying equipment
Data analysis for quick identification of defects and better optimization of processes
Unified manufacturing data from disparate systems to better meet changing consumer demands
Procedures managed in an electronic format for consistency and predictability
Optimized production with better planning
Improved throughput with greater efficiency and lower costs
Materials to help you better understand GE Digital software and its robust functionality
Integrated solutions for improved efficiency and sustainability while supporting business growth
Energy management for the zero carbon grid
Reliable mobilization of network assets to ensure maximum transmission of energy from multiple sources
Integrated solutions suite for energy market management
Decentralized data collection, data volume handling, and remote management
Getting the most benefit out of digitization and industrial IoT
Services that deliver best-in-class results
Rapid digital transformation wins based on industry-proven value cases and ROI
Best practices for your industrial processes to help build and maintain operational resilience
GE Digital’s expert service and support teams create value and deliver on business objectives
Expert service and support teams to maximize the benefits from your IIoT software
Improved efficiencies, optimized production and quality and reduced unplanned downtime
Increased reliability and availability, minimized costs, and reduced operational risks
Increased value from your equipment, process data, and business models
The cornerstone of your journey to operational excellence
Operational excellence including improved reliability, reduced costs and managed risk
GridOS, the first grid software portfolio designed for grid orchestration
Reduced operational costs and risks using predictive models
Enhanced overall situational awareness
Field-connected operations and management
One modular solution that enables grid operators to connect, see, control, and optimize DERs from a technical and an economic standpoint
Operational efficiency and reduction in build costs while meeting regulatory regulations
Reduced operational and new build costs and improved field inspection productivity
A holistic picture of the grid, reducing cost and complexity from traditional inspection approaches
Optimized operations to best meet changing consumer needs
Reduced variability and improved operations.
In-depth understanding of our software and its functionality
A clear a path to operational transformation
Maintain consistent quality and reduce cost per ton
Optimized costs and improved reliability while reducing risk to keep your teams and communities safe
Streamlined end-to-end operations driving high-volume, high-quality production
GE Digital software is the backbone of modern plant operations
Improved reliability, increased availability, and reduced O&M costs
AI/ML to make your gas turbine's fuel and air controls smarter
Increase energy production at times of highest demand without costly maintenance adders or adversely impacting the maintenance interval
Inclusive outsourcing services that deliver best-in-class results
Achieve digital transformation
Expert service teams to maximize the benefits from your IIoT software
Reduced costs, lower risk, and faster response times
Analytics to predict future asset and process performance for reduced variability & improved operations
A common network view to ensure integrity, network validity and infrastructure management
Mission critical software to better operate, optimize and analyze your work to deliver results
Locate the best partners to meet your needs
Digital transformation acceleration
Technical and domain expertise that complements GE Digital’s industry leading applications
Assistance to accelerate your digital transformation and put your industrial data to work
Deep domain knowledge and technical expertise
Product training, industry education, and rigorous certification programs
More efficient and secure electric grid, greater sustainability and waste reduction
Solutions for today, scale for tomorrow
Increased reliability and reduced reactive maintenance leading to higher efficiency and reduced costs
Using Digital Twin blueprints, GE's Industrial Managed Services team monitors 7,000+ global assets
Understanding of the latest thought leadership that can be applied to your operations
Understand how our software and services help our customers solve today's toughest challenges
Experienced team dedicated to customer success
Success stories and product updates from the world of Electrification Software
Analyst and third-party expert opinions of Electrification Software and our software and services
White papers, product overviews, and other content to help you put your industrial data to work
Experience in leading edge software development and business working with best-in-class leaders
Understand how Electrification software and services helps our customers solve today's toughest challenges
Blog
For more than 125 years, GE has been a company that makes things. Big things. Little things. In-between things. Inventing and perfecting these innovations has been a constant theme for GE dating all the way back to the days of Thomas Edison.
We’re largely seen as an original equipment manufacturer (OEM). Every 2 seconds a GE-powered aircraft takes off, and GE powers over 30% of the world’s energy. What many don’t realize is that a significant portion of GE revenue comes from its service business, largely through monitoring and maintaining the equipment we sell. This is the real profit engine driving the company forward.
But it’s not just GE–and it’s not “new.” As a whole, service offerings for OEMs have been growing at twice the rate of equipment sales for the last decade, and profit margins are even higher. This growth and profitability are a big reason why across the entire industry after-sales service is evolving from a cost center, to a differentiator, and even to a “product” in its own right.
At GE, we know how to build machines; jet engines, wind turbines, MRI scanners: we know what makes them tick, what makes them break, when they should be serviced, and when they should be left alone. And by gathering and analyzing performance data from our equipment in different operating environments, we’re able to minimize preventative maintenance in favor of condition-based and predictive maintenance–saving both GE and our customers money, and delivering better reliability and higher customer satisfaction at the same time. Of course, happier customers are more likely to renew service contracts and more likely to be loyal to our brand–a true virtuous cycle.
I’ve met with a wide range of OEMs—all at different stages of their technological journey to build modern after-sales businesses. Everything from companies purely focused on break-fix maintenance, to organizations much like GE using remote monitoring and condition-based maintenance on their customers’ equipment to drive service revenues up and costs down, or to generate valuable insights that fuel product innovations and market differentiation.
There was a time when only the most sophisticated and expensive of equipment warranted this type of treatment–not any more. As technology costs have dropped, and reached the point where virtually any OEM can make the business case for smart connected equipment, I’m seeing more and more customers ask for GE’s help in undergoing services transformation.
Whether you manufacture elevators, assembly line robots, or construction cranes, you possess insights into your equipment that no other firm can easily replicate. No one is in a better position to leverage these insights to drive superior service and maintenance for your customers than you–or to drive new product innovations with the insights you gleam. This is your competitive advantage — and now’s the time to monetize it.
Yes, we can help. For OEMs looking to build their services business, our comprehensive software portfolio can help accelerate your transformation. Predix Asset Performance Management and ServiceMax come with everything needed to gain a real-time view into asset health, optimize maintenance, empower field service workers, and capture valuable insights that can push your services business forward, opening up brand new revenue streams.
But the value of these solutions isn’t limited to service offerings. In tracking customer equipment data, you’ll gain a better understanding of how your equipment is used in the real world, enabling you to innovate faster and produce better products.
It’s an exciting time to be an OEM, and we at GE look forward to working together to innovate new business models that more accurately reflect our ever-evolving, interconnected world and the technologies that make it a little smaller every day.
Interested in learning more? Watch our on-demand webcast, where we share some of our learnings in building our own services business, and talk about the technologies and systems we and other OEMs are leveraging to thrive in today’s digital world.
Putting industrial data to work.
GE Digital is a leading industrial software company - transforming how our customers solve the toughest challenges by putting industrial data to work. We bring simplicity, speed, and scale to our customers' digital transformation with industrial software that delivers breakthrough business outcomes. By partnering with our customers to transform industry, our software is enabling power-generating assets to be more efficient and reliable, the electrical grid to be more secure and resilient, flights to be more efficient, and manufacturing to be smarter and reduce waste.
Heavy industry is in a state of transition. As equipment becomes commoditized, manufacturers are focusing on delivering superior customer support as a point of differentiation. With multifaceted and fast-moving supply chains, OEMs are turning to the Industrial Internet to drive customer satisfaction, control cost, and innovate.
Watch this recap video. Then, tune into the full on demand webcast to explore new digital environments and learn about what it takes—technologically and culturally—to thrive in today’s industrial world.
Increase after-sales revenue, reduce service and warranty costs, and innovate faster.