With advancement comes complexity. As equipment becomes commoditized, manufacturers must focus on delivering superior customer support as a point of differentiation.
Original equipment manufacturers (OEMs) typically lack visibility into how their customer’s equipment operates once it reaches the field.
Customers are challenged with effectively articulating equipment issues at times, making it difficult to dispatch a technician with the right expertise and the right parts to fix the job.
New product development can be daunting because it’s often hard to know how products are being used in the field, and if the design of the product actually matches its real-world usage.
Heavy industry is in a state of transition. As equipment becomes commoditized, manufacturers are focusing on delivering superior customer support as a point of differentiation. With multifaceted and fast-moving supply chains, OEMs are turning to the Industrial Internet to drive customer satisfaction, control cost, and innovate.
Watch this webcast for a uniquely interactive experience that explores new digital environments and learn about what it takes—technologically and culturally—to thrive in today’s industrial world.
Our Predix portfolio of applications and capabilities enable heavy equipment manufacturers to optimize production and reach new levels of efficiency. Explore this interactive demo to see which solution best fits your organization’s unique set of needs and outcomes.
Drive smarter operator decisions with model-based high performance HMI for faster response and development.
Reach manufacturing excellence through Industrial IoT insights and intelligence.
Optimizing the performance of assets to increase reliability and availability, minimize costs, and reduce operational risks.
Let GE Digital help you accelerate your digital transformation