When budgets are tight, all costs come under the spotlight. Whether you’re a small business striving for growth or a large complex enterprise – maximizing your technology investments and doing more with what you have is critical. And Technical Support plays a key role.
Technical Support is critical, so you can get the answers you need to achieve your operational outcomes. Your HMI/SCADA, MES, industrial data management, and analytics software keep your equipment and plants running smoothly. You need an expert team that has your back, 24x7 – just a phone call away.
But, meeting your outcomes requires more than leveraging Technical Support when you have a problem. GE Digital’s Acceleration Plans provide the range of services you need to not just maintain smooth operations but to also reduce costs, minimize downtime, deliver great efficiency and quality, and more.
Here are five 5 ways to accelerate your outcomes – today.
In today’s new normal, our priorities can get fuzzy. Use this time to set clear goals and leverage the guided outcome setting with our Acceleration Plan Outcomes Team. With your Acceleration Plan, you’ll have access to a skilled Success Manger who will build a customized roadmap for your desired outcomes and execute against this plan alongside you. This plan uses Lean thinking to focus your efforts and cut the waste.
Make the most of the investment you’ve already made by learning more about all available features which make sense for you. Our training content is available for you online to access at the time that works best for you. Customized training plans can be created especially for your teams, so you get fewer internal questions about “how do you…?” and instead focus on moving your operations forward.
Industrial organizations are challenged on multiple fronts to be more productive and more efficient while at the same time reducing costs. With GE Digital’s experts backing you, your organization can accelerate time to value. You can leverage our expertise and personalized help to improve your operations.
Only 15% of all software installations are deemed very successful. Our experience shows that this is often due to a lack of effort and expertise spent on both outcome realization and user adoption. Acceleration Plans help ensure you are part of the successful 15%. Access to technical experts who respond fast to critical issues means fewer disruptions to the outcomes you have planned.
Keep your operation running on the latest technology with free upgrades to use anytime. Get free software upgrades from GE Digital with your Acceleration Plan contract. The latest versions of our software feature modern technologies to help your organization achieve critical outcomes. In addition to providing new capabilities that support greater agility and remote collaboration, the latest versions of our software also help to reduce risk in this new normal environment.
Stay up to date on the latest with webinars, online access to how-to and what’s new information. Share ideas with other users at GE Digital events. Your Acceleration Plan gets you access to these resources, so your investment and outcomes are protected.
Are you ready for digital industrial transformation? With 125 years of experience building industrial solutions at scale, more than a billion dollars committed to innovative software and analytic development, and our own transformation experience, our domain experts at GE are uniquely qualified to make your digital industrial transformation a success.
Save 60% on our standard reinstatement rates when you commit to a 3-year Acceleration Plant contract.
For innovative software and cutting-edge analytics to deliver outcomes for the industrial world, companies need to rapidly get value from their technology investments. That’s why product support, training, end-user adoption and outcome realization planning play a critical role.
Maximize the potential value of your IIoT investments. Sign up for GE Digital's support services.
Get started accelerating your ROI