Achieve business outcomes that matter
Measure, manage, and operationalize your sustainability goals – including decarbonization, energy resources management, and reduced WAGES.
Achieve operations visibility and AI-based optimization, linking plant-floor actions to your enterprise sustainability initiatives.
A system of record to automate accurate GHG data collection, provide valuable insights, and identify ways to reduce carbon emissions
One modular solution to connect, see, control, and optimize DERs from a technical and an economic standpoint
Reduced operational costs and risks using Digital Twins, machine learning and predictive models
Increased network reliability
Advanced analytics to predict future asset and process performance for reduced variability and improved operations
Optimized asset performance to reduce risk and improve safety, reliability, compliance, and efficiency
Optimize assets and processes – from plant-level operations to the enterprise – with self-service process analytics software.
Minimized potential impact of anomalies
Comprehensive visibility of asset health for rapid situational adjustments with quality information
Streamlined mechanical integrity solution to reduce risk, maintain compliance and optimize resources
Develop, implement, maintain, and optimize asset strategies to effectively balance cost and risk
Operational visibility and analysis to reduce asset failures, control costs and increase availability
Performance Intelligence with APM Reliability is your partner in meeting your plant and fleet performance goals.
Predictive analytics software, helps prevent equipment downtime by detecting, diagnosing, forecasting & preventing emerging failures.
The AI-powered product automatically explores the space of operation of gas turbines, builds a machine learning model, and continuously finds the optimal flame temperatures and fuel splits to minimize emissions
BoilerOpt works within existing plant technology to improve boiler productivity and air-fuel ratios in a closed-loop system
Pre-built templates for equipment health monitoring, asset strategies, and process workflows
Operator rounds efficiency and operational impact
Secure and scalable data connectivity, analytics, and application services
Services and solutions to reduce vulnerability and identify, detect, prevent and protect
Turnkey solutions to reduce vulnerability and identify, detect, prevent and protect assets and systems
A globally recognized benchmark for procurement of OT secure products.
Strengthened device security across the development lifecycle
Informed decision making with data and insights from across the enterprise
Native cloud service for a data historian.
Safe and secure management and orchestration of the distribution grid
Network-level optimization with high-performing distribution power applications
Overcome foreseeable load variations
Minimized disruption of service even in extreme weather conditions
Effective management and orchestration to unlock the power of renewables and DERs
Increased output and energy production at times of highest demand
A common network view to ensure electrical integrity, network validity and infrastructure management
Accurately model your asset network, support traceability, help assure data completeness, & support integrity management
End-to-end network connectivity modeling and data workflow management
Software designed to help grid operators orchestrate the grid
Increased efficiency and reduced costs
Secure-by-design connectivity and certification management, and faster operator response
Faster operator response and increased efficiency
Centralized visualization and configuration, digitized processes and intelligence
Full visualization and control seamlessly across devices, including phones, tablets and desktops
Best practices and proven deployment learnings
In-depth understanding of how GE Digital software can help your operations
Holistic performance management for today’s connected enterprise
Management of fast-moving processes as well as slower moving, labor-intensive jobs
Cost savings with improved manufacturing overall equipment effectiveness
Batch automation, regardless of the underlying equipment
Data analysis for quick identification of defects and better optimization of processes
Unified manufacturing data from disparate systems to better meet changing consumer demands
Procedures managed in an electronic format for consistency and predictability
Optimized production with better planning
Improved throughput with greater efficiency and lower costs
Materials to help you better understand GE Digital software and its robust functionality
Integrated solutions for improved efficiency and sustainability while supporting business growth
Energy management for the zero carbon grid
Reliable mobilization of network assets to ensure maximum transmission of energy from multiple sources
Integrated solutions suite for energy market management
Decentralized data collection, data volume handling, and remote management
Getting the most benefit out of digitization and industrial IoT
Services that deliver best-in-class results
Rapid digital transformation wins based on industry-proven value cases and ROI
Best practices for your industrial processes to help build and maintain operational resilience
GE Digital’s expert service and support teams create value and deliver on business objectives
Expert service and support teams to maximize the benefits from your IIoT software
Improved efficiencies, optimized production and quality and reduced unplanned downtime
Increased reliability and availability, minimized costs, and reduced operational risks
Increased value from your equipment, process data, and business models
The cornerstone of your journey to operational excellence
Operational excellence including improved reliability, reduced costs and managed risk
GridOS, the first grid software portfolio designed for grid orchestration
Reduced operational costs and risks using predictive models
Enhanced overall situational awareness
Field-connected operations and management
One modular solution that enables grid operators to connect, see, control, and optimize DERs from a technical and an economic standpoint
Operational efficiency and reduction in build costs while meeting regulatory regulations
Reduced operational and new build costs and improved field inspection productivity
A holistic picture of the grid, reducing cost and complexity from traditional inspection approaches
Optimized operations to best meet changing consumer needs
Reduced variability and improved operations.
In-depth understanding of our software and its functionality
A clear a path to operational transformation
Maintain consistent quality and reduce cost per ton
Optimized costs and improved reliability while reducing risk to keep your teams and communities safe
Streamlined end-to-end operations driving high-volume, high-quality production
GE Digital software is the backbone of modern plant operations
Improved reliability, increased availability, and reduced O&M costs
AI/ML to make your gas turbine's fuel and air controls smarter
Increase energy production at times of highest demand without costly maintenance adders or adversely impacting the maintenance interval
Inclusive outsourcing services that deliver best-in-class results
Achieve digital transformation
Expert service teams to maximize the benefits from your IIoT software
Reduced costs, lower risk, and faster response times
Analytics to predict future asset and process performance for reduced variability & improved operations
A common network view to ensure integrity, network validity and infrastructure management
Mission critical software to better operate, optimize and analyze your work to deliver results
Locate the best partners to meet your needs
Digital transformation acceleration
Technical and domain expertise that complements GE Digital’s industry leading applications
Assistance to accelerate your digital transformation and put your industrial data to work
Deep domain knowledge and technical expertise
Product training, industry education, and rigorous certification programs
More efficient and secure electric grid, greater sustainability and waste reduction
Solutions for today, scale for tomorrow
Increased reliability and reduced reactive maintenance leading to higher efficiency and reduced costs
Using Digital Twin blueprints, GE's Industrial Managed Services team monitors 7,000+ global assets
Understanding of the latest thought leadership that can be applied to your operations
Understand how our software and services help our customers solve today's toughest challenges
Experienced team dedicated to customer success
Success stories and product updates from the world of Electrification Software
Analyst and third-party expert opinions of Electrification Software and our software and services
White papers, product overviews, and other content to help you put your industrial data to work
Experience in leading edge software development and business working with best-in-class leaders
Understand how Electrification software and services helps our customers solve today's toughest challenges
Blog
When budgets are tight, all costs come under the spotlight. Whether you’re a small business striving for growth or a large complex enterprise – maximizing your technology investments and doing more with what you have is critical. And Technical Support plays a key role.
Technical Support is critical, so you can get the answers you need to achieve your operational outcomes. Your HMI/SCADA, MES, industrial data management, and analytics software keep your equipment and plants running smoothly. You need an expert team that has your back, 24x7 – just a phone call away.
But, meeting your outcomes requires more than leveraging Technical Support when you have a problem. GE Digital’s Acceleration Plans provide the range of services you need to not just maintain smooth operations but to also reduce costs, minimize downtime, deliver great efficiency and quality, and more.
Here are five 5 ways to accelerate your outcomes – today.
In today’s new normal, our priorities can get fuzzy. Use this time to set clear goals and leverage the guided outcome setting with our Acceleration Plan Outcomes Team. With your Acceleration Plan, you’ll have access to a skilled Success Manger who will build a customized roadmap for your desired outcomes and execute against this plan alongside you. This plan uses Lean thinking to focus your efforts and cut the waste.
Make the most of the investment you’ve already made by learning more about all available features which make sense for you. Our training content is available for you online to access at the time that works best for you. Customized training plans can be created especially for your teams, so you get fewer internal questions about “how do you…?” and instead focus on moving your operations forward.
Industrial organizations are challenged on multiple fronts to be more productive and more efficient while at the same time reducing costs. With GE Digital’s experts backing you, your organization can accelerate time to value. You can leverage our expertise and personalized help to improve your operations.
Only 15% of all software installations are deemed very successful. Our experience shows that this is often due to a lack of effort and expertise spent on both outcome realization and user adoption. Acceleration Plans help ensure you are part of the successful 15%. Access to technical experts who respond fast to critical issues means fewer disruptions to the outcomes you have planned.
Keep your operation running on the latest technology with free upgrades to use anytime. Get free software upgrades from GE Digital with your Acceleration Plan contract. The latest versions of our software feature modern technologies to help your organization achieve critical outcomes. In addition to providing new capabilities that support greater agility and remote collaboration, the latest versions of our software also help to reduce risk in this new normal environment.
Stay up to date on the latest with webinars, online access to how-to and what’s new information. Share ideas with other users at GE Digital events. Your Acceleration Plan gets you access to these resources, so your investment and outcomes are protected.
Are you ready for digital industrial transformation? With 125 years of experience building industrial solutions at scale, more than a billion dollars committed to innovative software and analytic development, and our own transformation experience, our domain experts at GE are uniquely qualified to make your digital industrial transformation a success.
Senior Product Manager - Customer Success, GE Digital
Ana Gutierrez is the Senior Product Manager for Customer Success at GE Digital. In this capacity, she is responsible of overseeing all worldwide software Support & Maintenance also known as Acceleration Plans, with a goal of enabling customers to meet their key outcomes. She has been with GE in multiple regions and businesses for nearly 10 years. She is now based in Boston.
Save 40% on our standard reinstatement rates when you commit to a 3-year Acceleration Plan contract. Limited-time offer.
For innovative software and cutting-edge analytics to deliver outcomes for the industrial world, companies need to rapidly get value from their technology investments. That’s why product support, training, end-user adoption and outcome realization planning play a critical role.
Maximize the potential value of your IIoT investments. Sign up for GE Digital's support services.
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