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GE Digital

Need technical help?

Get in touch with our team of technical experts

Technical support

Customer Support Portals

Visit our Customer Center support site to search our knowledge base, ask the community or create a support case.  

Utilities and Telecom customers

Visit our Grid customer support portal tailored for our Utility and Telecom customers.

For e-terra customers

Get technical support for our EMS and ADMS Series 3 solutions.

For all other software solutions

Search our knowledge-base, ask the community or log in to create a support case when you visit our GE Digital customer support portal.

Visit Customer Support Portal

Support Team

Call our global support team.

Americas

  • 1-800-433-2682 (toll-free)
  • 1-617-725-2696

Europe, Middle-East, & Africa

  • +800-1-433-2682 (freephone 800)
  • +420-296-183-331 

Asia Pacific

  • +86-400-842-4213 (China)
  • +65-3157-4914 (All Other Countries)

Need a Support Services Plan?

GE Digital's Acceleration Plans (formerly GlobalCare) offer a comprehensive set of service capabilities to help you maximize value from your software investments and capitalize on your digital industrial transformation. Acceleration Plans address critical product support, end-user training and education, data health, and overall organizational adoption needs.

Contact a GE Digital Sales representative and find the Acceleration Plan that best fits your needs.