Upgrade or Update the GE Digital APM Server and Add-Ons to V4.3.0.6.0

About this task

The following instructions provide details on upgrading or updating the GE Digital APM Server and Add-ons software on a 64-bit GE Digital APM Server machine.

Procedure

If you are upgrading from any version prior to V4.0.0.0:
  1. Uninstall the GE Digital APM Server and Add-ons Component.
  2. Ensure that WebDAV Publishing is deactivated. To verify this, in the Server Manager, in the Local Server workspace, in the Roles and Features section, ensure that WebDAV Publishing is not present in the list.

  3. Install the GE Digital APM Server Software and Add-ons Component.

-or-

If you are upgrading from any version V4.0.0.0 or later, or updating from version V4.3.0.0.0 through V4.3.0.5.0:

  1. Restart the machine containing the GE Digital APM Server instance that you want to upgrade or update.
  2. On the same machine, stop all GE Digital APM services and the Redis service. To do so:

    1. Access Task Manager, and then, on the Windows Task Manager window, select the Services tab.

      The Services section appears.

    2. Select the heading of the Description column.

      The services are organized alphabetically according to their descriptions.

    3. For each service whose description begins with Meridium and whose status is Running, right-click the service, and then select Stop Service.

      All GE Digital APM services are stopped.

    4. Right-click the service whose description is Redis, and then select Stop Service.

      The Redis service is stopped.

  3. On the same machine, access the GE Digital APM distribution package, and then navigate to the folder Setup\Meridium APM Server and Add-ons.
  4. Open the file Setup.exe.

    A message appears, asking if you want to allow the installer to make changes to your machine.

  5. Select Yes.

    The Meridium APM Server and Add-ons installer appears, displaying the Preparing Setup screen. When the setup is prepared, a message appears, asking if you want to upgrade your GE Digital APM Server.

  6. Select Yes.

    The Setup Status screen appears, displaying a progress bar. When the installation is complete, the Maintenance Complete screen appears.

  7. Select Finish.

    The Meridium APM Server and Add-ons installer closes, and your computer restarts.

    Note:

    If you are updating from version V4.3.0.0.0 through V4.3.0.5.0, then, after the computer restarts, the Meridium Package Deployer window appears.

  8. If you are upgrading from any version prior to V4.3.0.0.0, then you have successfully upgraded the GE Digital APM Server and Add-Ons to V4.3.0.6.0, and you should proceed to the next step in the upgrade section of the Upgrade or Update GE Digital APM to V4.3.0.6.0 topic.

    -or-

    If you are updating from version V4.3.0.0.0 through V4.3.0.5.0, then complete the following steps to update your data sources:

    Important: After updating the GE Digital APM Server to V4.3.0.6.0, you must also update the data sources to which you want to connect to GE Digital APM. This action can be completed via the Meridium Package Deployer window, which should have appeared automatically after completing step g. If you need to access this window manually, then navigate to the folder C:\Program Files\Meridium\Upgrade\DBUpgrade, and then open the file Meridium.Package.Deployer.exe.
    1. In the Target Version box, select 4030006.
    2. On the Meridium Package Deployer window, in the Datasource box, select the data source that you want to update to V4.3.0.6.0.
    3. Select Validate.
    4. Select Deploy.
      Note: After you select Deploy, a message will appear, indicating that you should back up your database before proceeding. You should always back up the database before beginning any upgrade or update process. If any problems occur during the update, the database can then be restored to its original state from the backup copy.
      Note: If the data source update fails, a message will appear, indicating that you should consult a log file. If this occurs, then, to update the data source to V4.3.0.6.0, you should follow the standard procedure to initiate the database upgrade process.
    5. For each data source that you want to update to V4.3.0.6.0, repeat steps ii through iv.

      When each data source has been updated to V4.3.0.6.0, then you have successfully updated the GE Digital APM Server and Add-Ons to V4.3.0.6.0, and you should proceed to the next step in the update section of the Upgrade or Update GE Digital APM to V4.3.0.6.0 topic.