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License Client
Activating Licenses
Activating Licenses on a Computer not Connected to the GE Cloud License Server
Use the Activate Licenses tab to activate licenses on client computers that are not connected to the Internet.
Generating a Request File
Generate a request file from an offline computer.

Licensing Products Documentation

Important Product Information
Quick Start
Types of Licensing
Architecture Guide
License Client
- License Client Overview
  Use the License Client to activate, review, and update licenses on a client device or a GE USB hardware key. The License Client can retrieve licenses from the GE Cloud License Server, a Local License Server on your intranet, or a GE USB hardware key.
- Installing the License Client
  You must install the License Client on all client devices that require GE software licenses.
- Removing Existing Legacy Licenses
  Before migrating to cloud-based licensing, you must remove your existing licenses.
- Upgrading Legacy Licenses
  If you received an upgrade file for a legacy license, you can use that file to update the legacy license instead of the License Client.
- Viewing the Audit Log
  The ProficyLicenseClient_Audit.log file provides details about operations performed on the License Client.
- Viewing Licenses
  The View Licenses tab displays information about licenses on this computer. You can display license information for all products or a particular product.
- Activating Licenses
  - Activating Licenses on a Computer Connected to the GE Cloud License Server
  - Activating Licenses on a Computer Connected to a Local License Server
  - Activating Licenses on a Computer with a GE USB Hardware Key Inserted
  - Activating Licenses on a Computer not Connected to the GE Cloud License Server
    Use the Activate Licenses tab to activate licenses on client computers that are not connected to the Internet.
    - Generating a Request File
      Generate a request file from an offline computer.
    - Generating a Response File
      Generate a response file from an online computer.
    - Activating Licenses
      After generating a request file from your offline computer and a response file from an online computer, you can activate licenses on the offline computer.
  - Activating Licenses for a Non-Configurable Software Key
- Returning Licenses
- Completing Offline Processes
- Advanced Tab Functions
  Use the Advanced tab to refresh and clean licenses, update application settings, and download the latest License Client to a computer.
- Command-Line Operations
Local License Server
USB keys
FAQs and Troubleshooting

Generating a Request File

Generate a request file from an offline computer.

From the License Client, click the Activate Licenses tab.
The License Client detects that the client computer is not connected to the Internet. The "Do you need to activate a License?" page appears.
Click Yes, for a permanently offline computer.
The Generate a Request File to activate licenses page appears.
Browse to the media device or network location where the request file will be saved.
Enter each activation code and click Add Code to add it to the Activation Codes area.

Note: The activation codes can be found in the email you received from GE.
Click Generate File to create and save a request file to the specified location.
The Complete Offline Process page appears. A message indicates the request file location and when it was created.

If you are using a portable media device, remove it and go to the online computer. Leave the License Client application running.
Generate a response file from the offline client computer.