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License Client
Advanced Tab Functions
Use the Advanced tab to refresh and clean licenses, update application settings, and download the latest License Client to a computer.
Clean Licenses
Cleaning Licenses on a Computer Connected to the GE Cloud License Server
Use the Clean command to remove licenses from an online computer connected to the cloud license server.

Licensing Products Documentation

Important Product Information
Quick Start
Types of Licensing
Architecture Guide
License Client
- License Client Overview
  Use the License Client to activate, review, and update licenses on a client device or a GE USB hardware key. The License Client can retrieve licenses from the GE Cloud License Server, a Local License Server on your intranet, or a GE USB hardware key.
- Installing the License Client
  You must install the License Client on all client devices that require GE software licenses.
- Removing Existing Legacy Licenses
  Before migrating to cloud-based licensing, you must remove your existing licenses.
- Upgrading Legacy Licenses
  If you received an upgrade file for a legacy license, you can use that file to update the legacy license instead of the License Client.
- Viewing the Audit Log
  The ProficyLicenseClient_Audit.log file provides details about operations performed on the License Client.
- Viewing Licenses
  The View Licenses tab displays information about licenses on this computer. You can display license information for all products or a particular product.
- Activating Licenses
- Returning Licenses
- Completing Offline Processes
- Advanced Tab Functions
  Use the Advanced tab to refresh and clean licenses, update application settings, and download the latest License Client to a computer.
  - Refresh Licenses
  - Clean Licenses
    - Cleaning Licenses on a Computer Connected to the GE Cloud License Server
      Use the Clean command to remove licenses from an online computer connected to the cloud license server.
    - Cleaning Licenses on a Computer Connected to a Local License Server
      Use the Clean command to remove licenses from an online computer connected to a local license server.
    - Cleaning Licenses on a Computer not Connected to the GE Cloud License Server
      Use the Clean command to remove licenses from an offline computer.
    - Cleaning Licenses on a Computer with a Non-Configurable Software Key
      Use the Clean command to remove licenses on a computer with a non-configurable software key.
  - Update Application Settings
  - Create Reports
  - Re-Flash a Nonconfigurable USB Hardware Key
  - View or Reconcile Tolerant ID
- Command-Line Operations
Local License Server
USB keys
FAQs and Troubleshooting

Cleaning Licenses on a Computer Connected to the GE Cloud License Server

Use the Clean command to remove licenses from an online computer connected to the cloud license server.

You must stop running all GE Software products on your local client. You can restart the products when the operation is finished.

This operation stops the Common Licensing software for about 30 seconds.

Note: You cannot clean GE USB hardware keys.

From the License Client, click the Advanced tab.
The "Do you need to do something else?" page appears.
Click Clean license information on this computer.
Click Clean.
Click Confirm.

Note: You cannot select certain options from the Clean and Refresh Licenses menu while cleaning non-configurable software keys.
Click Clean.
Click Confirm.