View or Reconcile Tolerant ID

Your licenses now bind to multiple characteristics of a system. You can reconcile the device ID with the new tolerant device ID to avoid any license issues when the device ID changes.

If you have active licenses on the client machine and connected to GE Cloud Server, or to your Local License Server (if using LLS), the reconcile operation will:

  1. Return existing licenses from your computer.
  2. Clean the local cache.
  3. Reconcile the device ID with the new tolerant device ID.
  4. Reactivate any existing licenses using the new tolerant device ID.

If you are not connected to GE Cloud Server, you must manually return the existing licenses offline.

Watch the following video for a demo on how to reconcile device ID with the new tolerant ID.

After the reconcile operation, the View or Reconcile Tolerant ID page displays one of the following statuses:
  • Good: The device is working as expected.
  • Tolerant1 through Tolerant6: The device is running in tolerant state. Your license will still work as expected. Some of the system characteristics cannot be read, or may have changed.
  • Broken: The device ID is broken, and your licenses are not available. You must contact the technical support team to recover your licenses.