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License Client
Advanced Tab Functions
Use the Advanced tab to refresh and clean licenses, update application settings, and download the latest License Client to a computer.
Refresh Licenses
Refresh Licenses on a Computer Not Connected to the GE Cloud
Use the License client Refresh Licenses tab to refresh licenses on offline client computers from the GE Cloud License Server.
Refreshing Licenses Offline
After generating a request file and a response file, refresh licenses on your offline computer.

Licensing Products Documentation

Important Product Information
Quick Start
Types of Licensing
Architecture Guide
License Client
- License Client Overview
  Use the License Client to activate, review, and update licenses on a client device or a GE USB hardware key. The License Client can retrieve licenses from the GE Cloud License Server, a Local License Server on your intranet, or a GE USB hardware key.
- Installing the License Client
  You must install the License Client on all client devices that require GE software licenses.
- Removing Existing Legacy Licenses
  Before migrating to cloud-based licensing, you must remove your existing licenses.
- Upgrading Legacy Licenses
  If you received an upgrade file for a legacy license, you can use that file to update the legacy license instead of the License Client.
- Viewing the Audit Log
  The ProficyLicenseClient_Audit.log file provides details about operations performed on the License Client.
- Viewing Licenses
  The View Licenses tab displays information about licenses on this computer. You can display license information for all products or a particular product.
- Activating Licenses
- Returning Licenses
- Completing Offline Processes
- Advanced Tab Functions
  Use the Advanced tab to refresh and clean licenses, update application settings, and download the latest License Client to a computer.
  - Refresh Licenses
    - Refreshing Licenses on a Computer Connected to the GE Cloud License Server
      Use the Advanced tab in the License Client to refresh licenses on a computer connected to the GE Cloud License Server.
    - Refreshing Licenses on a Computer Connected to a Local License Server
      Use the License Client Advanced tab to refresh licenses on an computer connected to a local license server.
    - Refreshing Licenses on a Computer with a GE USB Hardware Key Inserted
      Use the License client Return License tab to refresh licenses on a USB Hardware Key from the GE Cloud Server.
    - Refresh Licenses on a Computer Not Connected to the GE Cloud
      Use the License client Refresh Licenses tab to refresh licenses on offline client computers from the GE Cloud License Server.
      - Generating a Request File
        Generate a request file on your offline computer before refreshing licenses.
      - Generating a Response File
        Generate a response file before refreshing licenses on your offline computer.
      - Refreshing Licenses Offline
        After generating a request file and a response file, refresh licenses on your offline computer.
  - Clean Licenses
  - Update Application Settings
  - Create Reports
  - Re-Flash a Nonconfigurable USB Hardware Key
  - View or Reconcile Tolerant ID
- Command-Line Operations
Local License Server
USB keys
FAQs and Troubleshooting

Refreshing Licenses Offline

After generating a request file and a response file, refresh licenses on your offline computer.

On the Complete Offline Process page, click Use the response file to update licenses on the original offline computer.

The Use the Response File to Update Licenses page displays.
If necessary, insert the media device containing the response file into the computer.
Locate and select the response file.
Click Update Licenses to refresh the licenses for products on this client computer.

The View Licenses page appears and displays the active licenses on this computer.