Dispose a Single Defect for a Serialized Product

Before you begin

Ensure that you have configured the required disposition action reason tree in Plant Applications Administrator, and then linked the disposition action reason tree for selection in Non Conformance by using the appropriate script file.

About this task

This topic describes how to dispose a single defect for a serialized product. You can also:
The following conditions apply when you dispose a defect for a serialized product:
  • If a defect has been added to a plan, you cannot dispose it separately; you can only dispose all the defects in the plan together.
  • If a defect has already been disposed using one of the following methods, you cannot dispose it again:
    • Clear
    • Use as is
    • Scrap

Procedure

  1. Access the defect that you want to dispose.
    Note: You can dispose a defect only if it is in the Submitted status, which is indicated by .
  2. In the row containing the defect, select .
    The Disposition Plan window appears.
  3. Provide values as specified in the following table.
    BoxDescription
    SERIAL/LOT# This section contains the lot number and the quantity of defective pieces in the lot. Select the lot.
    Tip: To access the non-conformance number, the name of the user who created the non-conformance, and the date and time at which the non-conformance has been created, click .
    DISPOSITIONSSelect an option as described in the following table.
    Option Description
    CLEARSelect this option if the defects raised for the non-conformance are not considered as defects.
    Continue to process (CTP)Select this option if you want to allow work on the serials/lots, and then select the operation until which you can continue the work, in the USE UNTIL/REWORK OPERATION drop-down list box. When you do so, the status of the operation during which the defect was raised changes from on hold to in progress, and the operation that you select in the USE UNTIL/REWORK OPERATION box changes to On Hold.
    Note: If the operation at which the non-conformance has been created on the serial/lot is the last operation in the route, you cannot select this disposition method.
    Note: When a non conformance is disposed as CTP to a mutually exclusive operation, then all the operations in that mutually exclusive set will go on hold by default.
    SCRAPSelect this option if you want to discard the defective serials/lots.
    USE AS ISSelect this option to use the serials/lots in the operations as they are.
    REWORKSelect this option to rework on the serials/lots, and then select the operation during which the serials/lots should be reworked, in the USE UNTIL/REWORK OPERATION box.
    Note: In the list of operations to be reworked, the excluded operations from the mutually exclusive set will not appear.
    MRBSelect MRB to indicate that the defects must be reviewed by the material board, thus deferring the disposition to a later date. This will allow the quality team in your organization to determine the correct disposition method.
    USE UNTIL OPERATIONThis box appears only for the following disposition methods:
    • Rework
      Note: In the list of operations to be reworked, the excluded operations from the mutually exclusive set will not appear.
    • Continue to process
      Note: When a non conformance is disposed as CTP to a mutually exclusive operation, then all the operations in that mutually exclusive set will go on hold by default.

    Select the operation until which the serial/lot can be processed. A value is required. After the serial/lot reaches the operation that you have specified, it must be disposed again.

    APPROVAL WORKFLOW Select the approval workflow(s) if you need approval to dispose the defect. The approval workflow(s) are created in the Approval Cockpit application and then the workflow must be assigned in the Plant Applications Web Admin. Refer to 'Create a Workflow' and the 'Non-Conformance Management' chapter in the Plant Applications Web Admin User's Guide.
    Note:
    • You must have administrative access to configure the dispositions and to assign approval workflows in the Plant Applications Web Admin.
    • Multiple workflows can be assigned to a disposition type in the Plant Applications Web Admin, but only one workflow can be selected during the disposition process in the Non Conformance application.

    The delegated approver groups in the workflow must provide their approval (in the Approval Cockpit application) to dispose the defect. The status will be Pending Approval until the disposition is approved. Refer to Approve or Reject a Workflow.

    If the approval workflow is not created in the Plant Applications Web Admin, the Approval Workflow list is empty, this indicates the disposition for the defect does not require any approval and the defect can be disposed without any approval.

    SELECT DISPOSITION ACTION REASONSelect a corrective disposition action reason and the associated subreasons, as applicable.
    Tip: In the Search box, enter a disposition action reason to search for, and then select the reason from the reasons list.
    ADDITIONAL INFORMATIONEnter any relevant information, such as a URL, contact details of the supplier, or any information that is helpful to perform the root cause analysis of the non-conformance.
  4. Select Submit.

Results

The following actions take place based on the disposition method that you have selected.
Disposition TypeResult
Clear
  • The status of the defect is set to Not a Defect, indicated by .
  • The hold on the serial/lot is released.
CTP (Continue to process)
  • The status of the defect is Active, indicated by . When the defect is in the Active status, the current serial/lot will be released from hold.
  • When the operation specified in the USE UNTIL/REWORK OPERATION box is reached, the serial/lot will be placed on hold. The defect status is changed to Planned, indicated by .
Note: When a non conformance is disposed as CTP to an operation in a mutually exclusive set, then all the operations in that mutually exclusive set will go on hold by default.
Scrap
  • The status of the defect is set to Closed, indicated by .
  • The hold on the serial/lot is released.
Use as is
  • The status of the defect is set to Closed, indicated by .
  • The hold on the serial/lot is released.
Rework
  • The status of the defect is set to Active, indicated by . After completion of the rework operation, the status is changed to Planned, indicated by .
  • The serial/lot continues to be on hold. The hold is released after the completion of rework.
    Note: In the list of operations to be reworked, the excluded operations from the mutually exclusive set will not appear.
MRB
  • The status of the defect is set to Active, indicated by .
  • The serial/lot continues to be on hold.