Dispose a Single Defect for a Non-Serialized Product

Before you begin

Ensure that you have configured the required disposition action reason tree in Plant Applications Administrator, and then linked the disposition action reason tree for selection in Non Conformance by using the appropriate script file.

About this task

When you dispose a non-serialized product, you can select a different disposition method for different pieces in the same lot. For example, suppose in a packet of 50 screws, 20 must be scrapped and 30 can be used as is. You can split the lot into two sublots, and specify the disposition method as Scrap for a quantity of 20 screws and Use as is for the remaining 30 screws.

This topic describes how to dispose a single defect for a non-serialized product. You can also:
Note: You cannot dispose multiple defects at the same time for a non-serialized product.

Procedure

  1. Access the defect that you want to dispose.
    Note: You can dispose a defect only if it is in the Submitted status, which is indicated by .
  2. In the row containing the defect, select .
    The Dispositions window appears.
  3. Provide values as specified in the following table.
    Box or Section Description
    SL/LOT This section contains the lot number and the quantity of defective pieces in the lot. Select the lot.
    Tip: To access the non-conformance number, the name of the user who created the non-conformance, and the date and time at which the non-conformance has been created, click .
    DISPOSITIONS For each disposition method that you want to specify for the items in the lot, select an option as described in the following table, and then enter the quantity.
    Option Description
    CLEAR Select this option if the defects raised for the non-conformance are not considered as defects.
    CTP (Continue to process) Select this option if you want to allow work on the lot, and then select the operation until which you can continue the work, in the USE UNTIL/REWORK OPERATION drop-down list box. When you do so, the status of the operation during which the defect was raised changes from on hold to in progress, and the operation that you select in the USE UNTIL/REWORK OPERATION box changes to On Hold.
    Note: If the operation at which the non-conformance has been created on the serial/lot is the last operation in the route, you cannot select this disposition method.
    Note: When a non conformance is disposed as CTP to an operation in a mutually exclusive set, then all the operations in that mutually exclusive set will go on hold by default.
    SCRAP Select this option if you want to discard the defective serials/lots.
    USE AS IS Select this option to use the serials/lots in the operations as they are.
    REWORK Select this option to rework on the serials/lots, and then select the operation during which the serials/lots should be reworked on, in the USE UNTIL/REWORK OPERATION box.
    Note: In the list of operations to be reworked, the excluded operations from the mutually exclusive set will not appear.
    MRB Select MRB to indicate that the defects must be reviewed by the material board, thus deferring the disposition to a later date. This will allow the quality team in your organization to determine the correct disposition method.

    Repeat this step for all the disposition methods that you want to use for the lot.

    For example, suppose in a packet of 50 screws, 20 must be scrapped and 30 can be used as is. In that case:
    1. In the Dispositions box, select Scrap, and then enter 20.
    2. In the Dispositions box, select Use as is, and then enter 30.

    Each time you select a disposition, the affected quantity is updated with the remaining quantity that must be disposed. The sum of the quantity that you have entered for each disposition method for a lot must be equal to the available quantity for the lot (that is, the affected quantity must be zero).
    USE UNTIL OPERATION This box appears only for the following disposition methods:
    • Rework
      Note: In the list of operations to be reworked, the excluded operations from the mutually exclusive set will not appear.
    • Continue to process
      Note: When a non conformance is disposed as CTP to a mutually exclusive operation, then all the operations in that mutually exclusive set will go on hold by default.

    Select the operation until which the serial/lot can be processed. A value is required. After the serial/lot reaches the operation that you have specified, it must be disposed again.
    APPROVAL WORKFLOW Select the approval workflow(s) if you need approval to dispose the defect. The approval workflow(s) are created in the Approval Cockpit application and then the workflow must be assigned in the Plant Applications Web Admin. Refer to 'Create a Workflow' and the 'Non-Conformance Management' chapter in the Plant Applications Web Admin User's Guide.
    Note:
    • You must have administrative access to configure the dispositions and to assign approval workflows in the Plant Applications Web Admin.
    • Multiple workflows can be assigned to a disposition type in the Plant Applications Web Admin, but only one workflow can be selected during the disposition process in the Non Conformance application.

    The delegated approver groups in the workflow must provide their approval (in the Approval Cockpit application) to dispose the defect. The status will be Pending Approval until the disposition is approved. Refer to Approve or Reject a Workflow.

    If the approval workflow is not created in the Plant Applications Web Admin, the Approval Workflow list is empty, this indicates the disposition for the defect does not require any approval and the defect can be disposed without any approval.
    SELECT DISPOSITION ACTION REASON For each disposition that you have specified in the Dispositions box, select the corrective disposition action reason and the associated subreasons, as applicable.
    Tip: In the Search box, enter a disposition action reason to search for, and then select the reason from the reasons list.
    ADDITIONAL INFORMATION Enter any relevant information, such as a URL, contact details of the supplier, or any information that is helpful to perform the root cause analysis of the non-conformance.
  4. Select Submit.
    Note: The Submit button is enabled only if the following conditions are satisfied:
    • You have selected a disposition method for all the defective items in the lot (that is, the affected quantity is zero).
    • For the disposition methods Rework and Continue to process, you have selected an operation in the USE UNTIL/REWORK OPERATION box.

Results

A disposition plan is created for the lot. The following actions take place based on the disposition method that you have selected.
Disposition Type Result
Clear If this is the only disposition method specified for the lot:
  • The status of the defect is set to Not a Defect, indicated by .
  • The hold on the serial/lot is released.
If the disposition methods also include Use as is or Scrap (but do not include MRB, Continue to Process, or Rework):
  • The status of the defect is set to Closed, indicated by .
  • The hold on the serial/lot is released.
If the disposition methods also include MRB, CTP, or Rework:
  • The status of the defect is Active, indicated by . When the defect is in the Active status, the hold on the serial/lot is released.
  • In the case of CTP or Rework, when the operation specified in the USE UNTIL/REWORK OPERATION box is reached, the serial/lot will be placed on hold. The defect status is changed to Planned, indicated by .
Continue to process (CTP)
  • The status of the defect is Active, indicated by . When the defect is in the Active status, the hold on the serial/lot is released.
  • When the operation specified in the USE UNTIL/REWORK OPERATION box is reached, the serial/lot will be placed on hold. The defect status is changed to Planned, indicated by .
Note: When a non conformance is disposed as CTP to an operation in a mutually exclusive set, then all the operations in that mutually exclusive set will go on hold by default.
Use as is If the disposition methods for the lot do not include MRB, Rework, or CTP:
  • The status of the defect is set to Closed, indicated by .
  • The hold on the serial/lot is released.
If the disposition methods for the lot include MRB, Rework, or CTP:
  • The status of the defect is Active, indicated by . When the defect is in the Active status, the hold on the serial/lot is released.
  • In the case of Rework or CTP, when the operation specified in the USE UNTIL/REWORK OPERATION box is reached, the serial/lot is placed on hold. The defect status is changed to Planned, indicated by .
Scrap If the disposition methods for the lot do not include MRB, Rework, or CTP:
  • The status of the defect is set to Closed, indicated by .
  • The hold on the serial/lot is released.
If the disposition methods for the lot include MRB, Rework, or CTP:
  • The status of the defect is Active, indicated by . When the defect is in the Active status, the current serial/lot will be released from hold.
  • In the case of Rework or CTP, when the operation specified in the USE UNTIL/REWORK OPERATION box is reached, the serial/lot will be placed on hold. The defect status is changed to Planned, indicated by .
Rework
  • The status of the defect is set to Active, indicated by . After completion of the rework operation, the status is changed to Planned, indicated by .
  • The serial/lot continues to be on hold. The hold is released after the completion of rework.
Note: In the list of operations to be reworked, the excluded operations from the mutually exclusive set will not appear.
MRB
  • The status of the defect is set to Active, indicated by .
  • The serial/lot continues to be on hold.