Dispose Multiple Defects for a Serialized Product

Before you begin

  1. Ensure that you have configured the required disposition action reason tree in Plant Applications Administrator, and then linked the disposition action reason tree for selection in Non Conformance by using the appropriate script file.
  2. Add all the defects that you want to dispose to a plan.

About this task

This topic describes how to dispose multiple defects at the same time for a serialized product. You can also dispose a single defect for a serialized or non-serialized product.
Note: You cannot dispose multiple defects at the same time for a non-serialized product.

Procedure

  1. Search for the plan by performing one of the following steps:
    • If the plan appears in the workspace or in the left pane, select the link.
    • Enter the plan number in the Search box that appears in the left pane or in the workspace.
    A list of defects added to the plan appear in the workspace.
  2. Select .
    The Disposition window appears, displaying a list of serials/lots corresponding to the defects in the plan. The check boxes for all the serials/lots in the list are selected and disabled.
  3. Provide values as specified in the following table.
    BoxDescription
    DispositionsSelect an option as described in the following table.
    Option Description
    CLEARSelect this option if the defects raised for the non-conformance are not considered as defects.
    (CTP) Continue to processSelect this option if you want to allow work on the serials/lots, and then select the operation until which you can continue the work, in the USE UNTIL/REWORK OPERATION box. When you do so, the status of the operation during which the defect was raised changes from on hold to in progress, and the operation that you select in the USE UNTIL/REWORK OPERATION box changes to On Hold.
    Note: If the operation at which the non-conformance has been created on the serial/lot is the last operation in the route, you cannot select this disposition method.
    Note: When a non conformance is disposed as CTP to an operation in a mutually exclusive set, then all the operations in that mutually exclusive set will go on hold by default.
    SCRAPSelect this option if you want to discard the defective serials/lots.
    USE AS ISSelect this option to use the serials/lots in the operations as they are.
    SCRAPSelect this option to discard the serials/lots.
    REWORKSelect this option to rework on the serials/lots, and then select the operation during which the serials/lots should be reworked, in the USE UNTIL/REWORK OPERATION box.
    Note: In the list of operations to be reworked, the excluded operations from the mutually exclusive set will not appear.
    MRBSelect this option to indicate that the defects must be reviewed by the material board, thus deferring the disposition to a later date. This will allow the quality team in your organization to determine the correct disposition method.
    A value is required.
    USE UNTIL/REWORK OPERATIONThis box appears only for the following disposition methods:
    • Rework
      Note: In the list of operations to be reworked, the excluded operations from the mutually exclusive set will not appear.
    • Continue to process
      Note: When a non conformance is disposed as CTP to an operation in a mutually exclusive set, then all the operations in that mutually exclusive set will go on hold by default.

    Select the operation until which the serial/lot can be processed. A value is required. After the serial/lot reaches the operation that you have specified, it must be disposed again.

    APPROVAL WORKFLOW Select the approval workflow(s) if you need approval to dispose the defect. The approval workflow(s) are created in the Approval Cockpit application and then the workflow must be assigned in the Plant Applications Web Admin. Refer to 'Create a Workflow' and the 'Non-Conformance Management' chapter in the Plant Applications Web Admin User's Guide.
    Note:
    • You must have administrative access to configure the dispositions and to assign approval workflows in the Plant Applications Web Admin.
    • Multiple workflows can be assigned to a disposition type in the Plant Applications Web Admin, but only one workflow can be selected during the disposition process in the Non Conformance application.

    The delegated approver groups in the workflow must provide their approval (in the Approval Cockpit application) to dispose the defect. The status will be Pending Approval until the disposition is approved. Refer to Approve or Reject a Workflow.

    If the approval workflow is not created in the Plant Applications Web Admin, the Approval Workflow list is empty, this indicates the disposition for the defect does not require any approval and the defect can be disposed without any approval.

    DEFECT REASONSelect a corrective disposition action reason and the associated subreasons, as applicable.
    Tip: In the Search box, enter a disposition action reason to search for, and then select the reason from the reasons list.
    ADDITIONAL INFORMATIONEnter any relevant information, such as a URL, contact details of the supplier, or any information that is helpful to perform the root cause analysis of the non-conformance.
  4. Select Submit.

Results

The following actions take place for each defect based on the disposition method that you have selected.
Disposition TypeResult
Clear
  • The status of the defect is set to Not a Defect, indicated by .
  • The hold on the serial/lot is released.
Continue to process (CTP)
  • The status of the defect is Active, indicated by . When the defect is in the Active status, the current serial/lot will be released from hold.
  • When the operation specified in the USE UNTIL/REWORK OPERATION box is reached, the serial/lot will be placed on hold. The defect status is changed to Planned, indicated by .
Note: When a non conformance is disposed as CTP to an operation in a mutually exclusive set, then all the operations in that mutually exclusive set will go on hold by default.
Use as is
  • The status of the defect is set to Closed, indicated by .
  • The hold on the serial/lot is released.
Scrap
  • The status of the defect is set to Closed, indicated by .
  • The hold on the serial/lot is released.
Rework
  • The status of the defect is set to Active, indicated by . After completion of the rework operation, the status is changed to Planned, indicated by .
  • The serial/lot continues to be on hold. The hold is released after the completion of rework.
Note: In the list of operations to be reworked, the excluded operations from the mutually exclusive set will not appear.
MRB
  • The status of the defect is set to Active, indicated by .
  • The serial/lot continues to be on hold.