Add Response Groups for Rejection

The role of a rejection group in a workflow is to assess the reasons for rejecting an approval workflow, and take further action.

Before you begin

Create and save a basic workflow.

About this task

You have the option to add a rejection responding group at every level in a workflow only after adding the approvers group for that respective level.
Note: In workflows, if a group member is part of both the approver and the rejection responding groups, then during the workflow execution, the member's role as a rejection responder overrides their approver’s role. Such members are not allowed to approve any levels in the workflow. However, they can confirm or undo a rejection, if it occurs in the workflow.

Procedure

  1. In the Create New Workflow page, under the Rejection Responding Group section, select Add.
    The Add Rejection Responding Group screen appears with a list of group names.
  2. Select the group you want to assign as responders to an approval rejection in a workflow.
  3. Select Add.
    The selected group is listed under the Rejection Responding Group section.
  4. Select Save.
    The workflow configuration is saved.