Cancel a task or task step

Operators can cancel an entire task or an individual task step in the Task List.

Before you begin

Depending on your access permissions and client configuration, you can select either My Task List or Task Management view.
Note: A workflow must be running to perform this action.

Procedure

  1. Log on to the Task List.
  2. If applicable, select the view you want to work in.
    Note: The default view is the Tasks tab.
    Click...To view...
    Tasksworkflow tsks currently being executed.
    Task Historycompleted tasks.
  3. Select the task that you want to work with.
  4. Click the task step that you want to work with.
  5. Click Actions.
  6. Click the appropriate Cancel button.
    LocationResult
    Task ActionsCancels the task and all task steps contained within the task.
    Task Step ActionsCancels only the selected task step, or completes the workflow.
  7. In the Cancel Reason field, enter a reason for cancelling the task or task step.
    Important: This action cannot be reversed.
  8. If an electronic signature is required, enter the appropriate information to authorize the action.
  9. Click OK.