Dispose a Single Defect for a Serialized Product

Before you begin

Ensure that you have configured the required disposition action reason tree in Plant Applications Administrator, and then linked the disposition action reason tree for selection in Non Conformance by using the appropriate script file.

About this task

This topic describes how to dispose a single defect for a serialized product.
Note: In Plant Applications 2022, you cannot dispose multiple defects created from Receiving Inspection for any product.
You can also:
The following conditions apply when you dispose a defect for a serialized product:
  • If a defect has been added to a plan, you cannot dispose it separately; you can only dispose all the defects in the plan together.
  • If a defect has already been disposed using one of the following methods, you cannot dispose it again:
    • SCRAP
    • RTV
    • DIT
    • RISK RELEASE

Procedure

  1. Access the defect that you want to dispose.
    Note: You can dispose a defect only if it is in the Submitted status, which is indicated by .
  2. In the row containing the defect, select .
    The Disposition Plan window appears.
  3. Provide values as specified in the following table.
    BoxDescription
    SERIAL/LOT# This section contains the lot number and the quantity of defective pieces in the lot. Select the lot.
    Tip: To access the non-conformance number, the name of the user who created the non-conformance, and the date and time at which the non-conformance has been created, click .
    DISPOSITIONSSelect an option as described in the following table.
    Option Description
    ACCEPTSelect this option if the defects raised for the non-conformance are not considered as defects.
    SCRAPSelect this option if you want to discard the defective serials/lots.
    MRBSelect this option to indicate that the defects must be reviewed by the material board, thus deferring the disposition to a later date. This will allow the quality team in your organization to determine the correct disposition method.
    RTVSelect this option if the identified lots have to be returned to the vendor who supplied these lots, but need to be discarded from your system
    DITSelect this option if the lots have been used to do any form of destructive testing and are unusable for consumption.
    RISK RELEASE Select this option if there is a known defect but the business has taken a decision to count it as a valid lots for inventory at risk.
    APPROVAL WORKFLOW Select the approval workflow(s) if you need approval to dispose the defect. The approval workflow(s) are created in the Approval Cockpit application and then the workflow must be assigned in the Plant Applications Web Admin. Refer to 'Create a Workflow' and the 'Non-Conformance Management' chapter in the Plant Applications Web Admin User's Guide.
    Note:
    • You must have administrative access to configure the dispositions and to assign approval workflows in the Plant Applications Web Admin.
    • Multiple workflows can be assigned to a disposition type in the Plant Applications Web Admin, but only one workflow can be selected during the disposition process in the Non Conformance application.

    The delegated approver groups in the workflow must provide their approval (in the Approval Cockpit application) to dispose the defect. The status will be Pending Approval until the disposition is approved. Refer to Approve or Reject a Workflow.

    If the approval workflow is not created in the Plant Applications Web Admin, the Approval Workflow list is empty, this indicates the disposition for the defect does not require any approval and the defect can be disposed without any approval.

    SELECT DISPOSITION ACTION REASONSelect a corrective disposition action reason and the associated subreasons, as applicable.
    Tip: In the Search box, enter a disposition action reason to search for, and then select the reason from the reasons list.
    ADDITIONAL INFORMATIONEnter any relevant information, such as a URL, contact details of the supplier, or any information that is helpful to perform the root cause analysis of the non-conformance.
  4. Select Submit.

Results

The following actions take place based on the disposition method that you have selected.
Disposition TypeResult
ACCEPT
  • • The status of the defect is set to Closed, indicated by .
SCRAP
  • The status of the defect is set to Closed, indicated by .
  • The hold on the serial/lot is released.
RTV
  • The status of the defect is set to Closed, indicated by .
  • The hold on the serial/lot is released.
DIT
  • The status of the defect is set to Closed, indicated by .
  • The hold on the serial/lot is released.
MRB
  • The status of the defect is set to Active, indicated by .
  • The serial/lot continues to be on hold.
RISK RELEASE
  • The status of the defect is set to Closed, indicated by .
  • The hold on the serial/lot is released.