About Adding a Comment

While working on a serial/lot, you can add a comment on the serial/lot or the work order to provide any additional information.

You can view the comment added to a serial/lot regardless of the operation you are performing on the serial/lot. For example, if you have added a comment to a serial/lot while performing the first operation, the comment also appears when you access the serial/lot for any subsequent operations. Similarly, when you add a comment to a work order, it appears when you access any of the serials/lots for the work order. For this reason, when you add a comment, it is a good practice to provide the details of the operation for which the comment is applicable.

If a work order or serial/lot contains comments, when you access an operation, the comments button () appears with a blue dot (). If you select that button, the number of comments for the work order or serial/lot appears on the Work Order or Serial/lot tabs, respectively.

Only images and videos can be attached inline within the Comment rich text editor along with the textual data. The other document types are uploaded to the comment as non-inline attachments.