Resolving Proficy Authentication Issue During Workflow Task Client Install

This topic describes the workaround to resolve the Workflow Task Client installation issue.

To successfully install Workflow Task Client with Operations Hub 2022, perform the following steps:

  1. Install Operations Hub 2022.
  2. Modify the registry setting on the Operations Hub server to allow for TLS 1.2.
    1. Access the following registry paths and modify the DWORD value name SchUseStrongCrypto with the value data as 1.
      • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\.NETFramework\v4.0.30319
      • HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\.NETFramework\v4.0.30319
    2. If the registry value does not exist, then create a new one with the same value name and value data.
  3. Install the Workflow Task Client plugin from the Workflow installer on your Operations Hub Server host.
Note: For more information, refer to Microsoft suggested actions.