Filing a Support Ticket

Procedure

  1. Go to https://www.predix.io/support/ and click File a ticket.
  2. In the Issue, Priority, and Products and Services drop-down lists, select the appropriate criteria.
  3. In Issue description, provide the following information:
    • Customer Name
    • Tenant ID
    • Email Address
    • Org Name
    • Space Name
  4. (Optional) Click Attach File to include any relevant files.
  5. Click Create Ticket.