Alarm Cast Client Tools: Send a Message

About this task

Alarm Cast Client enables a user to send messages via a Standard Mode as well as a Classic Mode. 

  • Standard Mode utilizes a tree view, convenient for locating the desired destination or distribution list to send a message.
  • Classic Mode utilizes a simplified interface with a single list of all destinations and distribution lists.
  • Standard mode.
  • Classic mode.

Standard Mode

Do the following to configure the Database Provider option.

Procedure

  1. Do one of the following.
    • Select the Destinations folder in the Alarm Cast Client left-pane; select a destination in the Alarm Cast Client right-pane.
    • Expand the Destinations folder in the Alarm Cast Administrator left-pane; select a destination in the expanded tree.

    A read-only Details tab for the selected destination displays.

  2. Click New Message on the Alarm Cast Client toolbar.

    A Message dialog box opens; options are as follows.

    Option Description
    To Name of the destination to page.
    • The To button opens a Select Names browser that includes a list of destinations available for messaging.
    • A destination’s Alias that has been configured in Alarm Cast Administrator can also be entered. 
    Example Enter alias Bob to page Robert Plant.
    Honor Schedule When checked, sends the message to the users who are currently available, as a result, limits pages only to those users who are currently working.
    Signature When checked, includes a signature with the message.
    File>Check Names (On the Message dialog box menu bar) verifies the destination names.  If keying the destination name, be sure to use the full name or enter in the Alias for the destination, if one has been created in the Pager Administrator.
    Auto Spell Check When checked, verifies the text used in the message text field.
    Common Messages When clicked, displays a list of previously entered messages, which are available for selection..
    Send When clicked, sends the message.
    guide: Guidelines
    • Some service providers have upper limits on the amount of data per page. If the message is longer than is supported by the service provider.  Alarm Cast will automatically break the message up into multiple pages.
    • If the user you have chosen has a numeric pager, you will be limited to typing numeric characters (i.e. 0, 1, 2…9). 

    The following cannot be sent to a distribution list that contains users with numeric destinations.

    • An empty message cannot.
    • Textual messages.

    Alarm Cast will prompt that users with numeric destinations exist in the distribution list and that the message cannot be sent.

    Classic Mode

    • Message configuration.
    • Page postponement.

    Message Configuration

    Click View> View Classic Mode on the Alarm Cast Client menu bar.

    An Alarm Cast Client dialog box opens; options are as follows.

    Option Description
    To Name of the destination to page.
    • The To button opens a Select Names browser that includes a list of destinations available for messaging.
    • A destination’s Alias that has been configured in Alarm Cast Administrator may be also be entered. 
    Example Enter alias Bob to page Robert Plant.
    Message Text of the message. Note: The Message Length field provides an automatic count of characters in the message.
    Signature When checked, includes a signature with the message.
    Honor Shift Schedules When checked, sends the message to the users who are currently available, as a result, limits pages only to those users who are currently working.
    Send When clicked, sends the message. Note: Pressing Enter also sends the page.

    Page Postponement

    Classic Mode enables a user to send a single deferred page to a destination.

    The page for a message that has been configured to be sent can be postponed to a later time or date.  This feature is particularly useful when used to set up a reminder for meetings, appointments, etc. 

    Do the following.

  3. Click the Send Deferred button on the toolbar after entering text in the Message field and selecting at least one recipient.

    A Deferred Date Time calendar opens.

  4. Select the date and time that the deferred page will be sent.
  5. Click the Send button.

Results

The page will be sent at the specified date and time.

Important: Make sure a destination is selected to send the message to, as well as a message then click the Send button.  The message will be stored and sent on the date and time specified.