Upgrade Operations Hub

This topic describes the steps to upgrade the application.

Before you begin

Close any applications or components before upgrading Operations Hub.

About this task

Use any of these methods to install a newer version of Operations Hub on your machine:
  • First uninstall the existing version on your system, and then install the new version. Uninstallation allows to purge the database. (OR)
  • Directly install/upgrade the new version without uninstalling the existing version. No scope for purging the database.

Procedure

  1. Uninstall the existing version of Operations Hub if you want to purge the database.
  2. Install the newer or the latest version of Operations Hub.
  3. Restart your computer following an upgrade of Operations Hub if Plant Applications and Operations Hub coexist on the same resource.
  4. On upgrading to Operations Hub 2022 or later, the IQP designer uses app_name instead of app_id in its URLs.
  5. If upgrading from 2.0 to 2.1 or later, restart the WebClient services to allow the Plant Applications Web Client to connect successfully to Operations Hub.
    • If using Enterprise WebClient version, restart the Docker service.
    • If using Standard WebClient version, restart the GE PlantApps WebClient Master Control service.
    • If you have installed Operations Hub 2022 or 2022 SP1, restart your machine prior to WebClient installation.
  6. Remember to clear your browser cache after upgrading to a newer version of Operations Hub.
  7. If a firewall is running on the server, configure the firewall to make sure the public https port used by Operations Hub Public is not blocked. Typically, the port is 443, but can be a different value that you have selected or that was changed to avoid a conflict. If you are not sure of the port number, the shortcut (URL) placed on the desktop should contain it.