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Edge Software Products Documentation

Predix Edge Manager
- Predix Edge Manager Overview
- Get Started with Predix Edge Manager
- Manage Users
- Device Management
- Deployment and Analytics
- Predix Edge Manager Commands
- Settings and Alerts
- Repository and BOM
- Data Pumps
- Connectivity and SSH
  - Predix Edge Manager Connectivity
    - About Predix Edge Manager Connectivity
      Use Edge Manager Connectivity to establish connectivity between edge devices and the cloud over various networks, including cellular, fixed-line, and satellite communication.
    - Ordering SIM Cards
    - SIM Card Life Cycle
    - Viewing the SIM Card List
    - Exporting the SIM List
      You can export the SIM list as a CSV file.
    - Troubleshooting SIM Cards
      Run diagnostics for the SIM card to view points of failure.
    - Changing the Rate Plan and Lifecycle Stage For a SIM Card
    - Performing a Batch Update
      You can use the Batch Update feature to update the rate plan and life cycle state for multiple SIM cards with one upload.
    - VPN Management
      You can perform VPN management on devices using Edge Manager.
  - SSH Access
- Unsubscribe from Edge Manager
- Troubleshoot Predix Edge Manager
- Reference
- Predix Edge Manager Release Notes

Troubleshooting SIM Cards

Run diagnostics for the SIM card to view points of failure.

Procedure

In the left navigation pane, select Connectivity.
In the Connectivity page, click the SIM card to troubleshoot.
The SIM card summary page shows details about the SIM card, including any alerts associated with the SIM card.
Click Run Diagnostic.
The Troubleshooting window shows the states of connectivity, including the points of failure and success, for the SIM card.