Configuring Operator Task List Actions

Operators can perform a variety of actions with a task or task step, such as assigning priority, entering expiration reasons, cancelling, performing jumps, acquiring and releasing the task, and reassigning task steps.

Available Actions

When a workflow is running in the Task List, operators can perform various advanced actions within a task and/or task step. Many of these actions require specific user permissions that can be set in the Key Sets section of Workflow. You can also configure some of these actions to require an electronic signature for verification.

These actions are available for a task:
  • Set a priority (task only)
  • Cancel a task
  • Enter an expiry comment
These actions are available for a task step:
  • Acquire a task step
  • Release a task step
  • Cancel a task step
  • Enter an expiry comment
  • Jump to a different task step
  • Reassign a task step
These actions are available for both a task and a task step:
  • Cancel a task step
  • Enter an expiry comment

Historical Task Information

When a workflow is finished running, the related task information is available in Task History. Operators can enter expiry comments on completed or expired tasks and task steps.