Operations Hub Release Notes

This topic provides a list of product changes in Operations Hub for this release.

Version: 2023

What's New

Table 1. Enhancements and New Features

The following enhancements and new features have been added.

Description Tracking IDs
An integrated installer to install the latest version of Operations Hub and Common Components. F64682
New and improved Operations Hub user interface: F63201, F63378, F63765, F63927, F64147, F63848, F65438
Added a list of out-of-the-box high-performance HMI graphics, and an SVG graphics editor to create custom graphics. See About HMI Graphics. F65222
Enhanced preview of the real-time data within the page designer. F64025
Export partial model. F56941
Automatic binding of dynamic properties on plug-ins. Refer to Fetch Data Property. F62070
Ability to programmatically authenticate by 3rd-party software, as well as per-device pre-authentication. US554920

Known Issues and Limitations

Table 2. Known Issues and Limitations

The following known issues and limitations exist.

Description Tracking ID
Applies to the following plug-ins when importing applications from an older version of Operations Hub Classic to Operations Hub 2023.
Issue: When you import an App to the new system, the plug-in’s image source settings are altered.
  • In the Image plug-in, Image Source > Type is altered.
  • In the Indicator plug-in, Background Image Mode > Type is altered.

Workaround: Access the Image/Indicator plug-in in the imported App and change the altered Type back to its original type settings. The original source information (if exists) is retrieved.

DE198548
In a trend chart, if you add a tag that is identical to the one that is already plotted but the case of the tag name does not match the case of the tag name in Historian, a straight line appears in the trend chart. To resolve this issue, modify the tag name to match the case of the tag name in Historian. DE123833
During Operations Hub installation, when you provide the tenant user ID, the following conditions apply:
  • If you are installing Operations Hub for the first time, do not provide StudioAdmin as the tenant user ID because it is used by Operations Hub.
  • If you want to use a shared Proficy Authentication (UAA) to work with Operations Hub, do not provide the user ID of an existing user of the UAA instance. If you do so, the installation fails.
  • If you are installing Operations Hub after uninstalling it without purge, do not provide a tenant user ID that matches any previously used user ID (including any previously used tenant ID). This is because after you uninstall Operations Hub without purge, previous Operations Hub users (along with tenant administrators, their groups, and privilege assignments) still exist in the database.
DE123770
When you create a data source, you can provide a certificate only in the base-64-encoded format. A DER-encoded certificate is not supported. DE116706
Operations Hub uses Kafka, which generates a large number of logs in the following location: C:\tmp\kafka-logs\. To avoid consuming too much space for these logs, we recommend that you periodically delete the logs, especially if the system has low disk space. N/A
If you encounter intermittent responsiveness issues with the Operations Hub runtime environment when using the Safari browser on your mobile device, it is recommended that you use the Chrome browser instead. DE131011
When adding environment variables to Windows System Variables, be aware that environment variables are case-sensitive. If your environment variables in Operations Hub do not match the case of the ones used by the target Historian Server, the data source will fail when tested. Be sure that you use the same case when configuring data sources in Operations Hub. A data source target in Operations Hub should match the case in the environment variables, as the variables are case-sensitive. DE130896
Historian REST response time increases exponentially when there are over 30 users logged into Operations Hub accessing an End app that utilizes Historian REST queries. DE134904
When using Safari 13+ on iOS, trend card functionality like adding tags to the trend, favorites, and annotations perform inconsistently. The workaround is to use the Chrome browser on the iPad. DE136597, DE149433
If a Historian data point being trended transitions to a bad quality (such is the case when a collector goes down or loses communications), the trend card displays a flatline for the last known good value. If you experience one or more flatlines in your trends, and all the various requests from the same source, you should check the communication chain for an issue with Historian, a collector, or a SCADA driver, for instance. DE138128
There are currently some page printing issues. For instance, if you have iframe that spills over to a second page, that can cause an issue. DE146462
The uaa-provisioning.log file generates in a new folder if the location path provided during Operations Hub installation contains a space in it. For example, C:\Custom Logs. DE148827
As a workaround to address VC++ (x64) failure, follow these steps to install Task Client on Operations Hub 2.1.
  1. Uninstall the VC++ 2015-2019 Redistributable (x64) version installed with Operations Hub 2.1.
  2. Open the Workflow install media, navigate to the \Installers\Resources\Microsoft\2015_2019 folder, and run the vc_redist.x64.exe.
  3. Open the Services console dialog and restart these services:
    • GE Operations IQP PostgreSQL Database
    • GE Proficy Authentication PostgreSQL Database
  4. Install Workflow Task Client.
  5. Install the VC++ 2015-2019 Redistributable (x64) version that got installed with Operations Hub 2.1.
DE161643
If the Data Distributor service started at a time when the datasource was offline, reload the end application. DE158762
For REST connection, if you enter an IP address instead of the hostname in the Auth URL field, it results in a 404 error. You must add the IP address to the list of supported subdomains/zones. To do this:
  1. Browse to the location directory on the machine where Operations Hub is installed: ..\ProgramData\GE\Operations Hub\uaa-config
  2. Open the uaa.yml file in a text editor.
  3. Search for hostnames in the file, and enter the IP address.
  4. Save and close the file.
  5. Restart Proficy Authentication for the changes to take effect.
DE153631
When importing a model containing a second CIMPLICITY namespace table, it overwrites the values in the first namespace table.

Workaround: Combine the server and namespace information from the two namespace tables into one namespace table, and then import the model again.

DE47669
The inline mimic write operations performed in Operations Hub are indicated as successful even if the entries did not meet the criteria of these CIMPLICITY attributes.
  • WARNING_LOW_N
  • WARNING_HIGH_N
  • ALARM_LOW_N
  • ALARM_HIGH_N

The values do not get updated to the CIMPLICITY point control panel.

DE156030
Error message does not appear when you perform a write operation on a CIMPLICITY tag value that is outside of a given range. DE157698
If you select Acknowledge All in Operations Hub to acknowledge 5000 iFIX alarms, an internal error occurs in the iFIX application. DE161742
Only a single instance of the CIMPLICITY HMI Webspace widget per app is supported. If using multiple instances of webspace widgets across multiple pages, you may encounter access error messages when navigating between pages that contain webspace instances. After confirming the message, the widget loads as expected.
The typeName parameter in the custom widget’s manifest.json file does not support special characters. DE162893
For Operations Hub 2022 release, Proficy Authentication server validation fails while installing Workflow Task Client. As a workaround to fix this issue, please refer to Resolving Proficy Authentication Issue During Workflow Task Client Install. DE174960
In Operations Hub 2022.4.1, line chart legend is not updating based on the updated parameters for the chart. The line chart always shows only the initially fetched data for a query.
If an App uses multiple nested containers and a large number of queries, it impacts the page load performance. DE170644
While using the trend card on iOS 15 Safari browser, the tags in a drop-down menu are not displaying properly. This occurs when there is more than one page in an App. DE184797
The following issues are noticed in Operations Hub on Android device:
  • Unable to select data sources from the Add Sources dialog to configure a trend card.
  • Unable to navigate between multiple pages in the End App.
DE184895, DE184901
If you create a display condition for a widget (or container), the widget (or container) is hidden regardless of the condition not being met. Condition always defaults to true at runtime. DE184491
In Histogram, when X-axis range is provided manually, the bins towards the left and right end of the chart get truncated. DE186605
Unable to publish iFIX / CIMPLICITY screens to Operations Hub using a remote Proficy Authentication (UAA) instance. DE197305, DE197304
Unable to publish model from CIMPLICITY project to Operations Hub using a remote Proficy Authentication (UAA) instance. DE197366
Currently in Operations Hub page designer, every undo and redo action causes a redraw of all the elements on the page. DE196399

Fixed Defects

Table 3. Fixed Defects

The following fixed defects have been addressed with this version of Operations Hub.

Description Tracking ID
Previously, the logged-in user was able to delete the currently logged-in account in Operations Hub. This option has been disabled now. DE161913
Previously, lengthy comments for an application were cut off and not viewable. This issue has been resolved. SF00988397
UAA Tomcat, IQP Tomcat, and WebHMI Tomcat default logging level is DEBUG or INFO. As a result, the logs occupied a large space on the disk. To fix this issue, option has been provided to customize logging. SF01020127
Previously, the Image widget was not displaying a picture when using "Data" type source with the global variable pointing to the graphic file. This issue has been resolved. SF01014509
Previously, MQTT slow response impacted page load performance. It has been advised to make use of a time series database, which is optimized to respond to a huge volume of entries. SF01005733
Previously, when the Alarm Card and the DatePicker were on the same page, alarms did not function properly at runtime. This issue has been resolved. SF01025355
Previously in Datagrid, clearing the check boxes of multiple records did not clear the global values. This issue has been resolved. SF01026826
On evaluating a customer's Operations Hub database after migrating from v2.1 SIM 1 to v2022.6, a script has been shared as a utility to be downloaded from a GE site. This fix is not shared with the ISO. DE187417
Previously, favorites were not displayed if the logged in username and the userid associated to the favorites did not match. This issue has been resolved. DE187418
Previously, favorites associated to the Historian data source did not load if the data source was renamed. This issue has been resolved. SF01034617
Previously after export/import operations, the interactive map image and marker images were replaced with other images. This issue has been resolved. SF01038767
Previously, the Dropdown plug-in values did not update properly in a cascading query setup. This issue has been resolved. SF01036385
Previously, performance issues were found when using the TrendCard and Analysis App. This issue has been resolved. SF01041427
Previously, applications with Graph and Grid had display issues on importing to an upgraded version of Operations Hub. This issue has been resolved. SF01039456
Previously, if the Button and TrendCard were added to a page, the button’s background color did not appear at runtime. This issue has been resolved. DE190017
Previously, duplicate entries were added to the favorites dropdown list. This issue has been resolved. SF01040011
Previously, it was not possible to login to Operations Hub as the login page did not appear. This issue has been resolved. SF01043266
Previously, the database backup was failing due to open connections to the database. This issue has been resolved. SF01044295
Previously in graph/chart, decimals could not be rounded off for axis values. This issue has been resolved. SF01047164
The 'GE Operations Hub WebHMI Tomcat Web Server' service was not properly working. This issue has been resolved with a recommendation to uninstall and reinstall Operations Hub. SF01045505
Previously, the date and time range picker formats were not applied as per the selection in the page designer. This issue has been resolved. SF01036329
Previously, if object names in an asset model had Norwegian letters, then the app using the model failed to open. This issue has been resolved. SF01008446
Previously, events did not trigger after they worked properly for a while. The web services had to be restarted to get them to work. This issue has been resolved. SF01012500
Previously, only the events that had device conditions were not getting triggered. This issue has been resolved. SF01015339
Previously in Interactive Map, two sets of Marker Type property appeared for one marker. This occurred whenever 'add URL' action was set as the first action for the marker. This issue has been resolved. DE191933
Previously in the UAA localhost_access_log, a user's password from the Rest API data source appeared in plain text. It was not encoded. This issue has been resolved. SF01050499
Previously, error occurred on entering a lengthy comment in the text box. This issue has been fixed by adding a 500 character maximum length to the text area box. DE189751
Previously, adding an output parameter to a query led to errors. This issue has been resolved. SF01039294
Previously, container border did not appear on selecting container based height check box. This issue has been resolved. SF01057076
Previously, removing any part of the LDAP configuration in the Security application, disabled the Submit button. This issue has been resolved. DE191928
Previously on the solid gauge, the dynamic range property added alert limits to the gauge instead of ranges. This has been fixed with proper labelling of the property. DE195436
Previously on the Trend Card, tag descriptions were not being displayed even if the Trend Configuration Display Mode was set to tagDesc in the JSON input. Instead, only the tag names were being displayed, regardless of the input. This issue has been resolved. DE195435
Previously, the end-user could not configure the time axis on the Trend Card to display in a 24-hour time format. This issue has been resolved. DE197530
Previously, the asset import failed with the definition of #AssetInstanceEntityMetadata while importing a large file. This issue has been resolved. DE197533
Previously, performance issues were encountered with the Analysis App when switching from the live mode to historic mode. This issue has been resolved. DE197537

Compatibility Matrix

Table 4. Compatibility Matrix

The following products are compatible with Operations Hub.

ProductRequired Version
Proficy Historian
  • Historian 2023
  • Historian 2022
Note: Historian REST APIs are required for REST integration between Operations Hub and Historian. Historian REST APIs are installed automatically when you install Historian web-based clients.
Proficy Plant ApplicationsFor feature-specific compatibility, refer to the table below.
  • Plant Applications 2023
  • Plant Applications 2022
Configuration Hub Configuration Hub 2023
Proficy Authentication (UAA)Proficy Authentication 2023
Proficy iFIX
  • iFIX 2023
  • iFIX 2022
Proficy CIMPLICITYCIMPLICITY 2022
Industrial Gateway Server IGS OPC Server 7.68 and later
Proficy Workflow Workflow Task Client 2.6 SP1 SIM5
GE Common LicensingVersion 20.4.2182 and later

The following table lists feature-specific compatibility for Plant Applications version.

Operations Hub 2023 Features Plant Applications 8.2 Plant Applications 2022 Plant Applications 2023
Classic Designer Layout:
  • Add pages
  • Add Plant Applications widgets to pages
Yes Yes Yes
Classic Designer Layout:
  • Able to view content at runtime
Yes Yes Yes
New Designer Layout:
  • Create content with Plant Applications widgets
No No No
New Designer Layout:
  • Able to launch applications with content created in the classic designer layout
Yes Yes Yes