Troubleshooting UAA Issues

Issue Workaround
You cannot access the UAA LDAP tool in a browser. Enter http://localhost:3010/ in the browser, and then access the UAA LDAP tool.
If the PFX file that you want to use with Historian does not contain a full-chained certificate, a while label error message appears.
  1. Create a PEM file from the PFX file by copying the content from all the certificates (such as root, intermittent, and leaf certificates) to the PEM file. It results in a full-chained certificate.
  2. Get a KEY file from the vendor. Or, use a KEY file extracted from the PFX file using the Certificate Management tool. To do so, import the PFX file. The certificate and the KEY file will then be available in the <Operations Hub installation location>\httpd\conf\cert folder. You can then use the server.key file in the folder.
  3. Using the Certificate Management tool, import the PEM and KEY files to the machines on which the Historian server, the Operations Hub server, and clients are installed.