Known Issues and Limitations
Limitations
The following are the limitations with Proficy Historian for Cloud:
| Description | Tracking ID |
|---|---|
| You cannot add more than 1 Cloud Historian server in Configuration Hub |
DE213095 Bug 282629 |
| User Defined Types are not supported. |
DE209835 Bug ID 87729 |
| The Stale Tags functionality is not supported. |
DE209835 Bug ID 87729 |
| The same Proficy Authentication cannot be used for more than one Proficy Historian on Cloud. | Bug 87909 |
| Alarms and Event Archiver does not work with Cloud Historian. |
DE209835 Bug ID 87729 |
| When upgrading Cloud Historian from any version prior to 2023, you first need to upgrade to any of the 2023 versions (2023, 2023.1, 2023.1.1) and then upgrade to 2024. | N/A |
| The .NET and CA API does not work with Cloud Historian as Cloud Historian is Linux based. | N/A |
| Historian as an OPC HDA Server and OPC UA DA Server is not supported. | N/A |
| The Historian Diagnostics Manager is not suppported with Cloud Historian. | N/A |
| The File collector, the HAB collector, the Cygnet collector, and the Alarm and Events collectors are not supported with Cloud Historian. | N/A |
| LDAPS is not supported with containerized Proficy Authentication. | N/A |
| Collector Compression is not automatically applied to tags created for an MQTT Sparkplug B collector instance that was added with collector compression enabled. | DE212048 |
| Hierarchical browsing of tags is not supported for an OPC collector connected to an iFIX source. | DE204135 |
|
Import more than 50000 tags to Historian Server for the OPC UA collector using Excel Add-in is not supported. Workaround It is recommended to add less than 30000 tags for a collection interval of 1 second or more. |
DE212906 |
- The performance of Historian Administrator when connected to Proficy Historian for Cloud is not good. We recommend using Configuration Hub.
- In general, it is recommended that you use Configuration Hub instead of Historian Administrator or the Web Admin.
Known Issues
| Description | Tracking ID |
|---|---|
| Cannot create archives manually from the Historian Administrator
(VB Admin) Workaround: Use Configuration Hub to perform any configurations. |
91625 |
| Not able to create array tags of data type VariableString
There is currently no workaround. |
283472 |
| Restoring of Archives is not working from Historian
Administrator Workaround: Use Configuration Hub to perform any configurations. |
97114 |
| Historian Node Name is set to "historian-svc" for S2S and S2D
collectors when instantiated from Configuration
Hub Workaround: Provide the NLB DNS in the Destination Historian server field during collector instantiation. |
283138 |
| Not able to configure tags for S2D collector from Configuration
Hub Workaround: Use the Historian Administrator (VB Admin) to configure tags for S2D collector. |
283284 |
| SDK clients does not give the correct information about collector
version Workaround: Use Configuration Hub instead. |
239806 |
| On a 32 bit machine, Collectors are communicating to Cloud
Historian on 14000 port even after encryption is enabled There is currently no workaround. |
250412 |
| In the Server Properties, some of the properties are being shown as NA & some of them as 0's. | 91561 |
| Statistics are not shown for Cloud Historian tags in Operations
Hub 2024 There is currently no workaround. |
408311 |
|
If you import tags, along with their CreationTime and CreationUser, that were exported from Configuration Hub, the Excel Add-in displays the message: Proficy Historian Import Tags Error. Workaround: Maually remove the CreationTime and CreationUser columns in the exported file before importing it. |
DE207159 |
|
When you use the Python collector to convert a value to boolean type, the results are provided in a string format. Workaround: When you convert a value to a Boolean type, you must store the results as Result = bool(Historian.CurrentValue('TP.Simulation00001')) |
N/A |
| The trend decimal values in Configuration Hub are different from
those in Historian Administrator. There is currently no workaround. |
DE212903 |
| In Historian Interactive SQL, the sampling mode "rawbyfiltertoggle" is not returning the expected output. | DE212904 |
| Collector Compression is not working as expected for the Calculation Collector. | DE212897 |
|
DA Crashes when you try to create UDT using JAVA API. UDTs are not supported with Cloud Historian. In this case, DA automatically restarts. |
503389 |
| Read Sample Rate and Receive Rate are not showing correct results in Configuration Hub. | 516219 |
| In Operations Hub 2024 Trend Card, Statistics are not shown for Cloud Historian tags. | 502854 |
| Redundancy options are enabled for some of the collectors like Server to Server, ODBC, OPCHDA, and Wonderware Collectors in Configuration Hub for which redundancy is not supported. | 283537 |
| Soft deleted tags are not showing up in the reports. | 363074 |