Continuous Improvement
With a focus on lean, we are making progress to succeed in our goals

ROGER MARTELLA
Chief Sustainability Officer, GE
In 2020, we set a new goal to achieve carbon neutrality within our own operations (Scope 1 and 2 emissions) by 2030. In 2021, we articulated GE’s ambition to be a net zero company by 2050, including not just GE’s own operations, but also the Scope 3 emissions associated with the use of our sold products. We are collaborating closely with our customers, suppliers, policymakers and other companies to turn net zero engineering challenges into business opportunities.
A strong sustainability and human rights program is critical to our mission. Respect for human rights is also professionally and personally important to our employees, communities, customers, investors, and business partners. We strive for transparency with our stakeholders to hold ourselves accountable and to drive continuous improvement.
Lean is foundational to how we work at GE. Safety, Quality, Delivery, Cost (SQDC)—in that order—help us deliver for our customers and build a world that works. These are not simply four metrics that we are regularly reporting on, but instead are our desired set of shared instincts. At no point will an improvement in quality, delivery or cost be done at the expense of safety. All of the GE businesses are committed to creating safe and effective products that meet the needs of our customers and are doing this through continuously working to improve product quality.
GE Aviation has a strong product safety focus, including a voluntary Safety Management System (SMS) aligned with the UN’s International Civil Aviation Organization (ICAO) SMS framework.
GE Healthcare is committed to creating safe and effective products that meet the needs of our customers and their patients and help health care providers solve the clinical, operational and economic challenges they face every day while improving patient outcomes.
Safety and quality are paramount in the design, manufacturing, testing, servicing, and monitoring of our energy products around the world.