Upgrading the iFIX Collectors

Before you upgrade the iFIX collectors, back up the collector registry folders. This is because the custom, user-added Registry folders are not retained after you upgrade.

When you upgrade the iFIX collector and the iFIX Alarms and Events collectors, services are created for instances created by the installer in the previous version.

If an iFIX collector instance created in version 9.0 exists, after you upgrade collectors, another instance of the iFIX collector is created. Because of this, the Remote Collector Manager (RCM) will not work correctly. Therefore, if you want to use RCM, you must delete one of the instances. If needed, you can manually create another instance of the iFIX collector using Configuration Hub or the RemoteCollectorConfigurator utility. This is applicable to the iFIX Alarms and Events collector as well.

After upgrading an iFIX collector, if you cannot manage iFIX services using Configuration Hub, refer to Troubleshooting Remote Collector Management Issues.