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Important: You do not have the latest version of Historian! You are missing out on the newest capabilities and enhanced security. For information on all the latest features, see the Historian product page. For more information on upgrades, contact your GE Digital sales agent or e-mail GE Digital Sales Support. For the most up-to-date documentation, go here.

Troubleshooting Tag Configuration

About this task

To troubleshoot the tag configuration:

Procedure

View the Collector SHOW (DataCollector.shw) file in C:\Historian Data\LogFiles\xxxCollector.shw to review the current Data Collector configuration.
View the DataCollector.LOG file in C:\Proficy Historian Data\LogFiles\xxxCollector-01.log to detect operational errors with Tags.
f you are using aggregate data, such as average, minimum, or maximum, use a chart display such as the trend option or the Excel Add-In to sample and then observe how data is stored.
If you are not certain about what is happening, turn off Collector Compression and Archive Compression and observe how raw data values flow into the archive. Be sure to export the tag configuration first so you can return to the original configuration.

Note: If you are upgrading from a previous version of Historian, then the Archives, LogFiles, and BufferFiles destination paths will remain unchanged. By default, C:\Program Files\Proficy\Proficy Historian\Logfiles\.