This Big-Data Firm Wants To Stop Flight Delays And Other Maddening Airline Problems
Maggie Sieger
October 25, 2017
The scene plays out on Oct. 15 at New York’s LaGuardia Airport, dull, annoying and all too routine. A gate agent announces the flight to St. Louis will be delayed. The crew has to summon a new plane because of a failed part. The passengers groan resignedly. Finally, 90 minutes later, the departure.
