Skip to main content
×

GE.com has been updated to serve our three go-forward companies.

Please visit these standalone sites for more information

GE Aerospace | GE Vernova | GE HealthCare 

Press Release

Saudi Aramco, GE and TCS inaugurate Saudi Arabia's first all-female business process services center

September 14, 2014

  • Center will create 3,000 local jobs for Saudi women with the first batch of recruits commencing work
  • 3,200 square meter center in Riyadh provides new business model, offering improved operational efficiency for customers
  • Saudi Aramco and GE are center's first customers, strengthening their global operations

Riyadh, Saudi Arabia; September 14, 2014: Saudi Aramco, GE (NYSE: GE), and Tata Consultancy Services (TCS) today inaugurated the Kingdom of Saudi Arabia's first all-female business process service center. The Riyadh-based center, which is supported by the Human Resources Development Fund Programs, complements Saudi Arabia's localization targets, and strengthens local job creation and economic diversification.

Announced in September 2013, the all-female employee business process service center will offer customers specialized Finance & Accounting, HR, Materials Supply and Office services to improve their operational efficiency. The 3,200 square meter facility will create up to 3,000 local jobs for Saudi women within the next three years.

His excellency, Dr. Tawfiq bin Fawzan Al Rabiah, minister of commerce and industry, Saud bin Khalid is the deputy governor of Saudi Arabian General Investment Authority (SAGIA), Khalid Al Falih, Saudi Aramco president and CEO, John Rice, GE's Vice Chairman, Natarajan Chandrasekaran, CEO and MD of TCS and over 100 dignitaries from Saudi Arabian government entities and business executives attended the official opening ceremony.

Saudi Aramco president and CEO Khalid Al Falih, said: "The first all-female business process service center in Saudi Arabia brings significant value to the Saudi economy and society. It helps address the challenge of creating jobs for talented and skilled Saudi female graduates, establishes a more diverse workforce, and boosts the competitiveness of Saudi Arabia."

John Rice, GE's Vice Chairman, said: "Today's inauguration is proof of our commitment to support the Kingdom's priorities around human capital development and the creation of employment opportunities for talented Saudi women. We are proud to be partnering with the Government entities in the Kingdom, and our two partners Saudi Aramco and Tata Consulting Services on creating this sustainable Saudi based entity that will serve customers across the globe."

Natarajan Chandrasekaran, CEO and MD of TCS, said: "Skills, talent and technology converge at the Kingdom's first all-female business process service center, which marks a new era for the IT and business process services industry in the Kingdom. The center draws on the experience of TCS in providing shared services across global markets and clients in the Kingdom can now focus on their core competencies while partnering with this venture. We thank our partners Saudi Aramco and GE and look forward to their continued support to scale up operations at the center."

Saudi Aramco and GE are the initial clients of the center that will provide specialized business services supporting the companies' operations. Both organizations have already surpassed their targets of hiring over 100 women each and also transferred business services to the center.

In the center's first phases, around 300 employees have been recruited. The employees received over 80,000 hours of intensive training in various disciplines. Nearly 90 of the Saudi recruits are fresh graduates, while the rest have two to four years of experience.

The business process service center has already achieved over 70 per cent Saudization rate. The Saudi fresh graduates, who form part of the workforce, were chosen from King Saud University, Princess Noura University, Imam University and others. Over 1,200 candidates were interviewed for the jobs.

All the recruits were also provided extensive training on subjects such as communications, presentation skills, corporate etiquette, global culture, MS Excel skills and domain training to ensure the highest levels of service efficiency.

-ends-

Join the conversation at our GE Hewar blog: http://middleeast.geblogs.com/

About GE:

GE (NYSE: GE) works on things that matter. The best people and the best technologies taking on the toughest challenges. Finding solutions in energy, health and home, transportation and finance. Building, powering, moving and curing the world. Not just imagining. Doing. GE works. www.ge.com

About Saudi Aramco:

Saudi Aramco is the leading global integrated energy and chemicals company. We are driven by the core belief that energy is opportunity. From producing approximately one in every eight barrels of the world's oil supply to developing new energy technologies, our global team is dedicated to creating impact in all that we do. We focus on making our resources more dependable, more sustainable and more useful. This helps promote stability and long term growth around the world. www.saudiaramco.com

About Tata Consultancy Services Ltd (TCS):

Tata Consultancy Services is an IT services, consulting and business solutions organization that delivers real results to global business, ensuring a level of certainty no other firm can match. TCS offers a consulting-led, integrated portfolio of IT, BPS,infrastructure, engineering and assurance services. This is delivered through its unique Global Network Delivery Model™, recognized as the benchmark of excellence in software development. A part of the Tata group, India's largest industrial conglomerate, TCS has over 305,000 of the world's best-trained consultants in 46 countries. The company generated consolidated revenues of US$13.4 billion for year ended March 31, 2014 and is listed on the National Stock Exchange and Bombay Stock Exchange in India. www.tcs.com. Follow TCS on Twitter. Subscribe to an RSS Feed of TCS Press Releases.

For more information about GE, please contact:

Caroline Wehbeh, GE Communications Leader

+9714 4296318

[email protected]

For more information about TCS, please contact:

[email protected]

[email protected]

[email protected]
+9122 6778 9999

For more information about Saudi Aramco, please contact:

Abdulrahman Abuljadayel, Media Relations

+966 535776981, [email protected]


business unit
tags