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Press Release

Humber River Regional Hospital Selects GE Healthcare for a new multi-year technology and service agreement -- A first in North America

October 15, 2012

Innovative fifteen-year agreement ensures Humber River Regional Hospital is always at the leading edge of technology in many critical areas.

MISSISSAUGA, ON -- OCTOBER 15, 2012 --- Toronto's Humber River Regional Hospital (HRRH) and GE Healthcare are pleased to announce an innovative fifteen-year agreement that will implement the first Managed Equipment Services (MES) solution in North America. An MES agreement is a flexible and tailored technology and service agreement to provide long term, sustainable access to innovative medical equipment and services.

This first in North America agreement will provide HRRH a strategic approach to the ongoing acquisition, replacement and maintenance of hospital technology across a wide array of programs: surgery; cardiac care; diagnostic imaging and more. This new model will help the hospital to further enhance the high quality of care it currently provides. Humber's patients will benefit from access to the latest in medical equipment to improve both quality and safety of care.

Under this new agreement, GE Healthcare will manage the ongoing acquisition, installation and replacement of medical technology for HRRH and provide technology maintenance services for the life of the agreement in Humber River's Diagnostic Imaging, Surgical and Emergency Room Departments. This means that care providers can focus on patients, leaving the upkeep of equipment to GE Healthcare. This is a model that has proved to be successful in a number of countries including the U.K, Germany, Spain and Australia.

The MES agreement covers approximately 1,320 pieces of equipment. HRRH expects that this new approach to the acquisition of critical equipment will save the hospital approximately $20 - 25M ($CA) over the fifteen year term.


Dr. Rueben Devlin
President & CEO, Humber River Regional Hospital
"We are excited to be the first hospital in North America to implement an MES solution to enhance care delivery across the system. Patients will benefit from the latest technology to assist in both diagnosis and treatment. Physicians will receive results faster, reducing wait times. The cost savings from an MES model compared to the traditional RFP approach for capital equipment purchases will be re-invested in patient care programs. In a period of economic instability, hospitals must look for new and innovative approaches to ensure the sustainability of their technology assets. Our partnership with GE Healthcare does that."

Peter Robertson
Vice President and General Manager, GE Healthcare Canada

"GE Healthcare is proud to collaborate with Humber River Regional Hospital on this 'first of its kind' innovative technology and service agreement in North America. This Managed Equipment Services Program represents a new and improved way for the public and private sectors to work together; providing Canadians with better access to high quality care with cutting edge technology that demonstrates real cost savings to the healthcare system. With the many challenges confronting Canadian healthcare, this type of public, private sector agreement is a great example of how we can work together to better meet our future healthcare challenges."


About Humber River Regional Hospital

Humber River Regional Hospital is one of Canada's largest regional acute care hospitals, serving a catchment area of more than 850,000 people in the northwest Greater Toronto Area. The hospital currently operates on three sites with a total of 549 beds, 3,000 staff, approximately 600 physicians and 400 volunteers. Affiliated with the University of Toronto, the hospital is home to Ontario's first Centre of Excellence for laparoscopic bariatric surgery, Canada's first home nocturnal dialysis program and a major cancer program.

Humber River Regional Hospital is currently building North America's first fully digital hospital, one that the organization plans to make a technological and environmental showcase.

Learn more about Humber River Regional Hospital at

About GE Healthcare

GE Healthcare provides transformational medical technologies and services that are shaping a new age of patient care. Our broad expertise in medical imaging and information technologies, medical diagnostics, patient monitoring systems, drug discovery, biopharmaceutical manufacturing technologies, performance improvement and performance solutions services help our customers to deliver better care to more people around the world at a lower cost. In addition, we partner with healthcare leaders, striving to leverage the global policy change necessary to implement a successful shift to sustainable healthcare systems.

Our "healthymagination" vision for the future invites the world to join us on our journey as we continuously develop innovations focused on reducing costs, increasing access and improving quality around the world. Headquartered in the United Kingdom, GE Healthcare is a unit of General Electric Company (NYSE: GE). Worldwide, GE Healthcare employees are committed to serving healthcare professionals and their patients in more than 100 countries. For more information about GE Healthcare, visit our website at

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Sarah Triantafillou

Communications Manager

GE Healthcare Canada

[email protected]


Gerard Power

Director, Public & Corporate Communications
Humber River Regional Hospital

[email protected]


Court Elliott
GE Corporate Canada
[email protected]

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