Hyderabad, May 14, 2011: Building on its citizen centricity initiatives, Cyberabad Police has started a five-hour weekly training on citizen centricity communications and behavior. The training program called 'Citizens as Customers' will be conducted by volunteers from GE India and is expected to touch over 400 police men and women by the end of 2011.
"On an average over 7,500 people walk into our Police Stations every day. Each interaction with citizens is an opportunity for us to make them feel secure and to generate trust in our capabilities. That is really the crux of our citizen centricity initiatives. I am glad GE, which is among the world's most trusted companies, is supporting our efforts in India," said Ch. Dwaraka Tirumala Rao, IPS, Commissioner of Police, Cyberabad.
"We have been involved with Cyberabad Police since 2006 and are happy to strengthen our engagement with them with this weekly training. Customer centricity is at the core of what we do as a business. I am glad we have the opportunity to share some of our learnings with the Cyberabad Police and learn from their experiences for making a positive impact in the Community," said Mr. Sanjeev Jain, GE Volunteers Leader, GE India.
GE Volunteers have created a special training curriculum for this weekly training program. This includes verbal and non-verbal communication skills and tips, the importance of posture, body language and the art of questioning while creating an environment of trust.
About GE Volunteers
GE Volunteers support not-for-profit education, health, environment and disaster relief programs and initiatives in India. They work with various schools and non-government organizations to support education initiatives by teaching, helping infrastructure needs and also supporting bright students with scholarships. GE Volunteers spend over 20,000 hours every year in India, working at local schools, with communities focused on sustainable development, on animal welfare projects and during tsunami, floods and other natural calamities.
Gayatri Rath.
GE Capital
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