Create a Non-Conformance

Procedure

  1. Access the operation during which you want to create a non-conformance.
  2. In the left pane, select the serial/lot for which you want to create a non-conformance.
  3. Select NCR.
    A list of non-conformances created for the serial/lot selected in the left pane appears.
  4. In the workspace, select Create Non Conformance.
    Note: The Create Non Conformance button is enabled only if you select a serial/lot that you have currently clocked on.
    The Create Non Conformance window appears.
  5. Provide values as specified in the following table.
    Box or SectionDescription
    SUMMARYEnter a summary for the non-conformance. A value is required.
    AFFECTED QUANTITY
    • For a serialized product, this box is disabled and populated with the value 1.
    • For a non-serialized product, enter the quantity of the lot that contains the defect. A value is required.
      Note: The value in this box must be less than or equal to the quantity of the lot for which the operation is not complete.
    NON CONFORMANCE TYPEThis box is disabled and populated with the value Manufacturing Defect.
    DEFECT TYPESelect the type of the defect associated with the non-conformance. A value is required.
    DEFECT REASONSelect Select Reason, specify the hierarchical set of reasons for the non-conformance, and then select Apply.
    Note: The reasons that appear in the Select Reasons window are pre-defined in Plant Applications Administrator, and appear based on the value in the NON CONFORMANCE TYPE box. If you want to modify the list of reasons, contact your administrator.
    FULL DESCRIPTIONEnter the full description of the non-conformance.
  6. Select Submit.

Results

A non-conformance is created for the serial or the defective pieces of the lot, and appears in Non Conformance.
  • For a serialized product, depending on the configuration, you are clocked off the serial and the operation. You can complete the operation on the serial only after it is disposed.
  • For a non-serialized product, if the affected quantity is less than the available quantity of the lot, the lot is split into two sublots:
    • One lot contains the defective pieces. This lot is changed to the On Hold status, and the non-conformance for this lot appears in Non Conformance. This lot is numbered in the following format: <original lot number>-2. You can complete the operation on this lot only after it is disposed.
    • The other lot contains the remaining pieces. This lot is in the In Progress status. It is numbered in the following format: <original lot number>-1. If none of the pieces in this lot is defective, you can continue working on this lot. If, however, some of the pieces in this lot are defective, you can split this lot further by creating a non-conformance again.
    • The original lot is changed to the Cancelled status, and no longer appears in Unit Operations. Values of the quality variables, BOM consumption, and the completed quantity of this lot are copied to the sublot that contains the non-defective pieces.