Access a Non-Conformance

Procedure

  1. In the Non Conformance page, select Show all Open.
    A list of all the defects, grouped by the associated non-conformance, appears in the workspace. The following table provides the description of the columns in the table.
    ColumnDescription
    STATUSThe status of the defect.
    SERIAL/LOT#The serial/lot number of the defective part. You can select the link in this column to search for all the defects associated with the serial/lot.
    PLANThe disposition plan created for the defect. You can select the link in this column to search for defects associated with the disposition plan. For a defect in the Submitted state, the value in this column is blank.
    OPThe operation during which the defect was created.
    MATERIALThe material of the defective part. You can select the link in this column to search for defects associated with the material.
    MATERIAL FAMILYThe material family associated with the defective serial/lot.
    QTYThe quantity of the defective serials/lots for the non-conformance. For a serialized product, the value in this column is always 1.
    DISPThe method of disposition performed on the defective serial/lot. For a defect in the Submitted status, the value in this column is blank.
    CTP/REWORK OPThe operation until which a defective serial/lot can be processed before disposing the defect. This is applicable only if the disposition method for the defect is Continue-to-Process (CTP). During the operation specified in this column, the defect must be disposed.
    MATERIAL DESCThe description of the material of the defective serial/lot.
    DEFECT REASON <number>The hierarchy of reasons identified for the defect.
    ACTION REASON <number>The hierarchy of actions identified for the defect.
    ACTIONSThe actions that you can perform on the serial/lot. Contains the following buttons:
    • : Select this button to dispose the defect. This button is enabled only for a defect in the Submitted status.
    • : Select this button to modify the non-conformance details. This button is enabled only for a defect in the Submitted status.
    • : Select this button, and then select Remove from Plan to remove the defect from a disposition plan.
  2. If you want to access the defects for a non-conformance, select the link for the non-conformance. Alternatively, in the Enter a Serial/Lot, NCR, WO, Plan, Material, Material Family box, enter any of the following details associated with the non-conformance:
    • Serial/lot number
    • Non-conformance number
    • Work order number
    • Plan number
    • Material
    • Material Family
    The entry is added to the left pane. A list of defects associated with the non-conformance or with the entry that you have entered appears in the workspace in the descending order of the created date or modified date. If you search for a defect using a material or material family, the list of defects are categorized as open and closed.