Root Cause Analysis
Deploy RCA for the First Time
Before You Begin
The following table outlines the steps that you must complete to deploy and configure this module for the first time.
These tasks may be completed by multiple people in your organization. GE Digital recommends, however, that the tasks be completed in the order in which they are listed.
Results
| Step | Task | Notes |
|---|---|---|
| 1 | Assign Security Users to one or more of the RCA Security Groups and Roles. | This step is required. Users will not be able to access Root Cause Analysis unless they belong to an RCA Security Group. |
| 2 | Specify the Team Charter after you create a new Root Cause Analysis record. | This step is optional. A default Team Charter exists in the baseline GE Digital APM database. You can select the default Team Charter or define your own. |
| 3 | Specify the Critical Success Factors after you create a new Root Cause Analysis record. | This step is optional. Default Critical Success Factors exist in the baseline GE Digital APM database. You can select one or more default Critical Success Factors or define your own. |
Upgrade RCA
Before You Begin
The following tables outline the steps that you must complete to upgrade this module to the latest version of GE Digital APM .
These tasks may be completed by multiple people in your organization. We recommend, however, that the tasks be completed in the order in which they are listed.
Procedure
This module will be upgraded to the latest version of Predix APM automatically. No additional steps are required.