GE Digital APM Server First-Time Installation Steps

Install the GE Digital APM Server Software and Add-ons

Before You Begin

  • Ensure that your computer meets the hardware and software requirements for the GE Digital APM Server.

  • Ensure that you are an administrator with full access to the computer that will serve as the GE Digital APM Server.
Note: Before the installation begins, the installer resets IIS.
Note:
  • If you want to run the GE Digital APM Server and Add-ons installer in silent mode from the command line, you must first ensure that Microsoft .NET Framework 4.7.2 is installed on the GE Digital APM Server. If it is not installed, an error will occur during installation. You can download this program from the official Microsoft website.
  • If the GE Digital APM Server and Add-ons installer is run according to the procedure in this topic, and if Microsoft .NET Framework 4.7.2 has not yet been installed on the GE Digital APM Server, it will be installed automatically during the installation.
Important: Before installing the GE Digital APM Server and Add-ons via IIS Manager, the WebDAV Publishing service needs to be deactivated. To verify that it is deactivated, in the Server Manager, in the Roles and Features section of the Local Server workspace, ensure that WebDAV Publishing is not present in the list.

Procedure

  1. On the GE Digital APM Server, access the GE Digital APM distribution package, and then go to the folder Setup\Meridium APM Server and Add-ons.
  2. Open the file setup.exe.

    A message appears, asking if you want to allow the installer to make changes to your computer.

  3. Select Yes.

    The Meridium APM Server and Add-ons installer page appears.

    Note: If a list of required programs appears in the installer, select Install. The installer will install the programs, and then the server will restart.


  4. Select Next.

    The License Agreement page appears.



  5. Read the license agreement, and if you agree to the terms, select I accept the terms of the license agreement, and then select Next.

    The Select Installation Location page appears.



    Note: By default, the Meridium APM Server and Add-ons software will be saved to C:\Program Files\Meridium. If you want to change the location, select Change, and then go to the location where you want to install the software.
  6. Select Next.

    The Select the features you want to install page appears.



    Important: You can specify which features you want to install on the GE Digital APM Server. This procedure assumes that you want to deploy only the GE Digital APM Server software and Help files.
    Note: Deploying the help files will create a locally stored copy of the files on your GE Digital APM Server. By default, GE Digital APM is configured to point to this copy when Help is accessed; however, the setting is configurable.
  7. Ensure that the Meridium APM Application Server and Help check boxes are selected.
  8. Select Next.

    The Select ZIP File Location page appears.



  9. Change the default destination folder if needed, and then select Next.

    The Websites page appears.



  10. If needed, change the website for the Meridium virtual directory, and then select Next.

    The Complete the Installation page appears.



  11. Select Install.

    The Setup Status page appears, displaying a progress bar. When the installation is complete, the Installation is Complete page appears.



  12. Clear the Launch APM System Administration now check box, and then select Finish.
    Note: If prompted to restart your computer, select Yes, I want to restart my computer now, and then select Finish.

    The Meridium APM Server and Add-ons installer closes.

What To Do Next

Install, Repair, or Uninstall GE Digital APM Server Components After the Initial Installation

About This Task

If you need to install a GE Digital APM component on a machine after the initial installation is complete, you can run the GE Digital APM Server and Add-ons installer in modify mode, which will allow you to make changes to the current installation on that machine. Note that the same prerequisites are required when you run the installer in modify mode. You can also run the installer in repair mode to update installed components, or in remove mode to uninstall GE Digital APM components.

Note: IIS will be reset automatically by the installer before the installation process begins.

Procedure

  1. On the GE Digital APM Server machine, via the Control Panel, access the Programs and Features window.
  2. In the grid, select the Meridium APM Server and Add-on item, and then select Change.

    The Meridium APM Server and Add-ons installer appears, displaying the Preparing Setup screen, which contains a progress bar. After completion, the Welcome screen appears.



    The Welcome screen contains the following options:

    • Modify: Runs the installer in modify mode, which allows you to install additional components on the machine or uninstall specific components. This option is selected by default.
    • Repair: Runs the installer in repair mode, which allows you to update the components that are installed on the machine.
    • Remove: Runs the installer in remove mode, which uninstalls all the GE Digital APM components that are installed on the machine.
  3. Select the necessary option, and then select Next.

    If you selected the Modify option, then the Select the features you want to install screen appears.



    The components that are currently installed on the machine are selected in the tree. If you want to remove one or more of these components, you can clear the check box beside each component that you want to remove.

    1. Select the check boxes beside the additional components that you want to install, and then select Next.

      A message appears, indicating that the installer is checking your machine for the required prerequisites for the features that you want to install.

      If one or more prerequisites are missing on the machine, the Meridium Installer screen will appear, displaying a message that indicates which prerequisites still need to be installed on the machine before you can install the feature that is dependent on those prerequisites. This message also indicates what you can do to continue. If you see this screen, you should read the message in detail, and either select Back to clear the selection whose prerequisites are missing, and then continue through the installation without installing that component, or close the installer, install the missing prerequisite, and then run the installer again later.

      If all the prerequisites for the selected components are installed on the machine, then the Websites screen appears.



      The Websites screen lets you specify where the installer will create a virtual directory for Meridium. This website is configured in the IIS Manager on the GE Digital APM Server machine. The websites list contains all the websites that are configured on the GE Digital APM Server machine. The default website is Default Web Site. Throughout this documentation, we assume that you have chosen to install GE Digital APM under the Default Web Site.

    2. In the list of websites, select the website where you want the installer to create a virtual directory, and then select Next.

      The Setup Status screen appears, displaying a progress bar. After the server is configured, the Maintenance Complete screen appears.



    3. Select Finish.

      The Meridium APM Server and Add-ons installer closes. Additionally, if the Launch APM System Administration now check box was selected, the APM System Administration window appears.

    -or-

    If you selected the Repair option, the Setup Status screen appears, displaying a progress bar. After the server is configured, the Maintenance Complete screen appears.



    1. Select Finish.
      Note: If prompted to restart your computer, accept the selection Yes, I want to restart my computer now, and then select Finish.

      The Meridium APM Server and Add-ons installer closes. Additionally, if the Launch APM System Administration now check box was selected, the APM System Administration window appears.

    -or-

    If you selected the Remove option, a message appears, asking if you want to remove the selected application and all of its features.



    1. Select Yes.

      The Setup Status screen appears, displaying a progress bar. After the application and all of its features are removed, the Uninstall Complete screen appears.



    2. Select Finish.

      The Meridium APM Server and Add-ons installer closes.