The Basic System

Basic System Hardware and Software Requirements

The basic GE Digital APM system consists of machines and software that are required for any GE Digital APM implementation to function. Implementation of the basic GE Digital APM system gives you the foundation-level analysis tools within GE Digital APM. This section of the documentation provides details on the hardware and software requirements for each machine within the basic system.

Other hardware and software may be required for a specific module or feature that is not required to deploy the basic GE Digital APM system. System requirements for specific modules and features are located in the documentation for that module or feature.

Mobile Application Supported Operating Systems

Supported Operating Systems

Important:
  • Any management policy applied to mobile devices must be set up to allow the required permissions for the GE Digital APM mobile application. If restrictions are placed on iOS, Windows, or Android devices by a global policy or mobile device management system, device storage, scanning, photography, location services, and other functionality may be disabled.
  • If you are using a Windows device, ensure that Windows App Store access is enabled.
  • Ensure that the application is distributed to all relevant devices.

The following table lists the operating systems and corresponding versions that the GE Digital APM mobile application supports.

Operating SystemVersion(s) Supported
iOS10 and above
Android4.4 and above
WindowsWindows 10 (64 bit)

GE Digital APM Client

Hardware Requirements

The following hardware requirements outline the minimum hardware required for any machine or mobile device that will access the GE Digital APM system. These requirements account for the GE Digital APM software only. Additional hardware may be required on clients where other components are installed. These requirements may not be sufficient, depending upon how your system is configured.

Desktops and Laptops

Minimum requirements:

  • Two Processor Cores, 2 GHz
  • 4 GB RAM (8 GB RAM recommended)
  • 8 GB of available hard drive space
  • 13" screen
  • 1024 X 768 screen resolution

Mobile Devices

You can use GE Digital APM on mobile devices either in the mobile application or in the web browser on the device. The following information is generic and pertains to the using APM on mobile devices in either of these scenarios. For specific information regarding the mobile application, see the GE Digital APM Mobile Application portion of the Getting Started section of this documentation.

Support for mobile devices is provided in two resolution view modes: full or limited. Full-resolution view mode supports access to the entire GE Digital APM system. Limited-resolution view mode supports limited access to overview pages and data collection. Resolution view mode is determined by the type of device that is used to access GE Digital APM, and is not a selectable option.

Note: Interaction with diagramming and design canvases is not available on touch-screen devices. If needed, use a mouse peripheral to utilize this functionality.
Minimum RequirementsDevices Tested

Minimum requirements for full-resolution view mode:

  • Two Processor Cores, 2 GHz
  • 2 GB RAM
  • 8 GB of available hard drive space
  • 7" screen
  • 1920 X 1200 screen resolution

Devices used in the GE Digital APM testing environment:

  • Apple iPad 4th Generation
  • Apple iPad Air
  • Apple iPad Air 2
  • Apple iPad Mini 2
  • Apple iPad Mini 3
  • Microsoft Surface Pro 3

Minimum requirements for limited-resolution view mode:

  • Two Processor Cores, 1 GHz
  • 1 GB RAM
  • 8 GB of available hard drive space
  • 4" screen
  • 1024 X 600 screen resolution

Devices used in the GE Digital APM testing environment:

  • Samsung Galaxy Tab 4 (7")
  • Samsung Galaxy Tab 4 (10")

Small Screen Devices

Note: You can access only the Rounds Data Collection module in portrait mode on small screen devices.
Minimum RequirementsDevices Tested

Minimum requirements:

  • Four Processor Cores, 1.3 GHz
  • 1 GB RAM
  • 8 GB of available hard drive space
  • Minimum screen resolution of 320 pixels wide in portrait mode (4�? or larger physical screen size recommended)

Devices used in the GE Digital APM testing environment:

  • Lenovo A1000 (480 X 800 screen resolution)

Software Requirements

The following software components are required on any machine or device that will access the GE Digital APM system.

One of the following browsers is required for desktops, laptops, and mobile devices:

  • Google Chrome

    Note:
    • GE Digital APM V4.3.0.7.0 has been tested with Google Chrome versions 72 and 73. To ensure you have the latest security updates, GE Digital recommends that you use the latest Google Chrome version available.

    • If your system uses Data Guardian from Koingo Software and you use the Google Chrome browser, you may have to use the browser in Incognito mode to successfully access GE Digital APM.

  • Internet Explorer 11
  • Microsoft Edge
  • Safari 8 (Mac only)
Note: You can access GE Digital APM via the browser on a mobile device, but it is recommended that you install and use the GE Digital APM mobile application for an enhanced experience. On a mobile device, to ensure that the mobile application works as intended, you should set your default browser to the desktop versions of Chrome or Internet Explorer (as opposed to the application versions).

Desktops and Laptops

One of the following operating systems is required for desktops and laptops:

  • Apple OS X Yosemite
  • Windows 7 (32-bit)
  • Windows 7 (64-bit)
  • Windows 8.1 (64-bit)
  • Windows 10 (64-bit)

Mobile Devices and Small Screen Devices

One of the following operating systems is required for mobile devices:

  • Android Kitkat 4.4
  • Android Lollipop 5.0
  • Android Marshmallow 6.0
  • Apple iOS 8
  • Windows 8.1 (64-bit)
  • Windows 10 (64-bit)
Note: The method used to access Reference Documents in the GE Digital APM mobile application will vary depending on your device platform. For example, on Windows and Android devices, the first time you access Reference Documents, you will be prompted to select the application in which you want to open a file, and this selection will then become the default. Apple iOS will always prompt you to select an application. On all platforms, you will also be prompted when the platform for your device does not recognize the file type that it is attempting to download.

GE Digital APM Server

Hardware Requirements

The following hardware requirements outline the minimum hardware required for any machine that will serve as the GE Digital APM Server. These requirements account for the GE Digital APM software only. Additional hardware may be required on a GE Digital APM Server machine on which other components are installed. These minimum requirements may not be sufficient, depending upon how your system is configured and the anticipated user load the system must service.

  • Four Processor Cores, 2+ GHz
  • 16 GB RAM
    Note: If you will install Elastic Search on the GE Digital APM Server, to improve system performance, GE Digital recommends that the server machine have a minimum of 24 GB RAM.
  • 100 GB of available hard drive space on, at a minimum, 7.2K RPM drives

A minimum of a 100BASE-TX switched network is required between the GE Digital APM Server and the Database Server.

Note: For maximum system availability, we recommend deploying GE Digital APM servers in a clustered configuration to facilitate load balancing and failover in the event of a hardware problem. GE Digital APM supports Microsoft Clustering Services and Network Load Balancing for clustered deployment configurations.

If you are using a virtual machine (VM) to host your GE Digital APM Server, we recommend that:

  • You increase the physical server CPU and hard drive space requirements by 20% to ensure that the application will perform equivalently in a virtualized environment.
  • You double the physical server memory requirements.
  • Each VM have its own dedicated processor cores and memory allocation to ensure appropriate performance.

GE Digital APM supports Hyper-V and VMWare platforms.

These requirements may not be sufficient, depending upon how your system is configured and the anticipated user load. Parameters that affect the hardware requirements include the number of users, modules purchased, database size, and other factors that can vary from one customer to another. For help refining your specific system requirements, contact GE Digital APM .

Software Requirements

The following software components are required on any machine that will serve as the GE Digital APM Server. This table is intended to be used as a reference of the behavior of the GE Digital APM Server and Add-ons installer as it relates to each component. In addition to the components that appear in this list, there are configuration settings that will need to be set depending upon your operating system.

A Windows Server 2012 R2 (64-bit) or Windows Server 2016 Version 1607 operating system is required to properly run GE Digital APM software, and must be installed on the machine that will serve as the GE Digital APM Server.

Software Name and Version

Where You Can Obtain It

Required?

Behavior of GE Digital APM Server and Add-ons Installer

IIS 8.5

-and-

IIS 6.5 WMI Compatibility Roles

Microsoft

Yes

If this is not found, an error message will appear.

JavaOracle CorporationYesIf this is not found, an error message will appear.
Microsoft Access Database Engine (ACE) 2010 GE Digital APM distribution packageYes

The installer does not check for this component.

Microsoft Database Access (ACE) is required on the GE Digital APM Server if you have translations stored in your database and want those translations to be exported during the database upgrade process.

The Microsoft ACE software is stored in the following location in the GE Digital APM distribution package: Required 3rd Party Components\Microsoft ACE\12.0.

To install this component, open the file AccessDatabaseEngine_x64.exe.

Microsoft ADOMD.NetMicrosoftYes, if Rounds will be installed.If this is not found, the installation will continue.
Microsoft Message Queuing (MSMQ)MicrosoftYesIf this is not found, you can continue through the installation process. This service can be activated through roles in the Server Manager.
Microsoft SQL Server 2012 Management ObjectsMicrosoftYes

If this is not found, the installer will install it automatically.

Microsoft Visual C++ Redistributable Package (x86) GE Digital APM

Yes

If this is not found, the installer will install it automatically.
ReportViewer2015MicrosoftYes

If this is not found, the installer will install it automatically.

SQL Server Data Tools (SSDT) (if you are using SQL Server Reporting Services 2012)MicrosoftYes, if you want to design reports on that machine. Otherwise, this is not required.

None

WinMergeThis is a third-party component, and must be obtained from WinMerge Development.Yes, if you will use the GE Digital APM Database Comparison Tool. This tool is required if you are upgrading GE Digital APM, but is not required if you are performing a first-time installation.

If this is not found, an error message will appear. However, you can continue through the installation process without installing WinMerge.

GE Digital APM Database Server

Hardware Requirements

The following hardware requirements outline the minimum hardware required for any machine that will serve as the GE Digital APM Database Server. These requirements account for the GE Digital APM software only. Additional hardware may be required on GE Digital APM Database Server machines where components other than the GE Digital APM database are installed. These requirements may not be sufficient, depending upon how your system is configured.

  • Four Processor Cores, 2+ GHz

  • 32 GB RAM

  • 200 GB of available hard drive space on, at a minimum, 10K RPM drives

Note also that:

  • While GE Digital APM supports the use of RAID 5, which has benefits in its recoverability features, GE Digital APM recommends the use of RAID 10 for the best overall database performance.

  • Oracle requires instance tuning to use memory cache effectively. For Oracle Database Servers, a comparable UNIX-based system can be used.

  • A minimum of a 100BASE-TX switched network is required between the GE Digital APM Server and the GE Digital APM Database Server.

Software Requirements

GE Digital APM supports the use of an Oracle or SQL Server Database Server.

Oracle Requirements

GE Digital APM requires that you use the Enterprise Edition or Standard Edition of Oracle Server 12.1 or 12.2. Oracle Multimedia is required in all cases. The GE Digital APM testing environment uses Oracle Server 12.1.0.1, 12.1.0.2, and 12.2.0.1.0.

SQL Server Requirements

GE Digital APM requires that you use SQL Server 2012, SQL Server 2014, or SQL Server 2016. If you are using SQL Server 2012, it must be SP3 or above. The GE Digital APM testing environment uses SQL Server 2012 Standard Edition SP3, SQL Server 2014 Standard Edition RTM and SP2, and SQL Server 2016 SP1.

Important: Only access, add, or modify data related to GE Digital products via approved GE Digital procedures and processes. Accessing, adding, or modifying data by any other method may result in data corruption, and may void your GE Digital product warranty. For more information, consult a member of the GE Digital Professional Services department.

SQL Server Report Server

Hardware Requirements

The following hardware requirements outline the minimum hardware required for any machine that will serve as the SQL Server Report Server. These requirements account for the GE Digital APM software only. Additional hardware may be required on a SQL Server Report Server machine where other components are installed. These requirements may not be sufficient, depending upon how your system is configured.

  • Two Processor Cores, 2+ GHz

  • 8 GB RAM

  • 25 GB of available hard drive space

If you are using a virtual machine (VM) to host your SQL Server Report Server, we recommend that:

  • You increase the physical server CPU and hard drive space requirements by 20% to ensure that the application will perform equivalently in a virtualized environment.

  • You double the physical server memory requirements.

  • Each VM have its own dedicated processor cores and memory allocation to ensure appropriate performance.

GE Digital APM supports Hyper-V and VMWare platforms.

These requirements may not be sufficient, depending on how your system is configured. Parameters that affect the hardware requirements include the number of users, modules purchased, database size, and other factors that can vary from one customer to another. For help refining your specific system requirements, consult a member of the GE Digital APM Professional Services department.

Software Requirements

The following software components are required on any machine that will serve as the SQL Server Report Server.

Software Name and VersionWhere You Can Obtain ItRequired?Behavior of Meridium APM Server and Add-ons Installer

SQL Server Reporting Services 2012

-or-

SQL Server Reporting Services 2014

-or-

SQL Server Reporting Services 2016

Microsoft

Yes

If it is not found, the installer will close.

SQL Server Analysis Services

Hardware Requirements

The following hardware components are the basic hardware that are required for supporting SQL Server Analysis Services in APM Metrics and Scorecards module. These requirements are specified only for the GE Digital APM software. Additional hardware may be required on a SQL Server Analysis Services machine where other components are installed. These requirements may not be sufficient and may change depending upon how your system is configured.

  • Two Processor Cores, 2+ GHz
  • 8 GB RAM
  • 25 GB of available hard drive space

Software Requirements

One of the following software is required on any machine that will serve as the SQL Server Analysis Services server.

Software Name and VersionWhere You Can Obtain It
SQL Server Analysis Services 2012 (Multi-Dimensional mode only)Microsoft
SQL Server Analysis Services 2014 (Multi-Dimensional mode only)
SQL Server Analysis Services 2016 (Multi-Dimensional mode only)

GE Digital APM Supported Software and Devices

GE Digital APM ComponentsSupported Third Party ComponentsNotesGE Digital APM V4.3.0.0.0 GE Digital APM V4.3.0.5.0GE Digital APM V4.3.0.6.0GE Digital APM V4.3.0.6.5GE Digital APM V4.3.0.7.0
All GE Digital APM Components.NET Framework 4.5None
AMS AnalyticsAMS Intelligent Device Manager V13 None
APM System MonitoringMongoDB Community EditionNone
ASI for SAPSAP ECC 6.0 (Enhancement Packs [EhP] 1 through 8)

The following SAP system versions are required to update items in SAP with changes made in ASI:

  • To create ASI/ASM objects in SAP and import ASI/ASM objects from SAP: SAP ECC 6.0 - Enhancement Packs (EhP) 1 -8.
  • To update ASI/ASM objects in SAP:SAP ECC 6.0 - Enhancement Packs (EhP) 5 -8.
S/4 HanaNone 
Calibration Management

CMX Calibration Management Software Version 2 (2.10.114.0)

The following software must be installed to establish communication with the CMX Calibration Management software:

  • Beamex Business Bridge (B3) Version 1 (1.2.0)

We do not recommend using Virtual Machines for Calibration Management.

GE Device Driver 1.6.0.0None
GE Analytics Enterprise Impact V18.2This integration supports up to a maximum of 30K tags. Hierarchy synchronization with the maximum number of tags can take up to 24 hours and should be planned accordingly.
RabbitMQ server V3.5.3 and aboveNone
GE Digital APM Client Operating SystemAndroid Kitkat 4.4None
Android Lollipop 5.0None
Android Marshmallow 6.0None
Apple iOS 8None
Apple iOS 9None
Apple OS XNone
Windows 7 (32- bit and 64-bit)Applies to desktops and laptops.
Windows 8.1 (64- bit)Applies to desktops, laptops, and mobile devices.
Windows 10 (64- bit)Applies to desktops, laptops, and mobile devices.
GE Digital APM Client Web BrowserGoogle Chrome

GE Digital APM V4.3.0.7.0 has been tested with Google Chrome versions 72 and 73. To ensure you have the latest security updates, GE Digital recommends that you use the latest Google Chrome version available.

Internet Explorer 11None
Microsoft EdgeNone
Safari 8 (Mac only)None
GE Digital APM DatabaseOracle Server 12.1 Enterprise Edition or Standard Edition. In either case, Oracle Multimedia is required.

The GE Digital APM testing environment uses Oracle Server 12.1.0.1 and 12.1.0.2.

SQL Server 2012 (SP3 or higher)

The GE Digital APM testing environment uses SQL Server 2012 Standard Edition SP3.

SQL Server 2014The GE Digital APM testing environment uses SQL Server 2014 Standard Edition RTM and SP2.
SQL Server 2016The GE Digital APM testing environment uses SQL Server 2016 SP1.
GE Digital APM Servers Windows Server 2012 R2 (64-bit)None
Windows Server 2016 Version 1607None
Metrics and ScorecardsMicrosoft SQL Server Analysis Services 2012None
Microsoft SQL Server Analysis Services 2014None
Process Data IntegrationOSIsoft® PI Server version 3.4.390.16 with PI OPC DA/HDA Server version 1.2.7.0.None
Matrikon Simulation tool, which simulates the MatrikonOPC Historical Data Access SuiteTag browsing must be enabled on the machine on which the Honeywell Uniformance® Process History Database (PHD) OPC Server software is installed. To enable tag browsing, change the BrowseMode registry setting to 1, and then restart the machine. For more information, refer to the Honeywell Uniformance® PHD OPC Server User Guide.
IP21 (Aspen ONE V8.0) Version 12.0.0.20A direct connection to IP21 provides access to DA values only.
IP21 (Aspen ONE V8.0) Version 12.0.0.20 with MatrikonOPC IP21 Server Version 2.3.1.5322None
Honeywell Uniformance® Process History Database (PHD) Version 310.1.0.None
GE Historian 7.0 SP1GE Historian provides access to HDA values only.

GE Cimplicity V9.5

GE Cimplicity provides access to DA values only.
R ScriptsDeployR Open 8.0.0The GE Digital APM testing environment uses DeployR Open 8.0.0.
DeployR Enterprise 8.0.0The GE Digital APM testing environment uses DeployR Enterprise 8.0.0.
Machine Learning Server 9.2.1 or 9.3.0The GE Digital APM testing environment uses Machine Learning Server 9.3.0.
ReportsMicrosoft Visual Studio 2013 ProfessionalNone
Microsoft SQL Server Data Tools - Business Intelligence for Visual Studio 2013None
Rounds (iOS, Android and Windows tablet devices)Any operating system that meets the GE Digital APM Client operating system requirements. None
Rounds (Windows Mobile Devices)Windows Mobile 2003, 5.0, 6.0, and 6.5None
Windows Embedded Handheld 6.5None
RulesMicrosoft Visual Studio 2013 Professional. Microsoft Visual Studio 2015 Shell must be installed after Microsoft Visual Studio 2013 Professional.None
MSXMLNone

SAP Interfaces

SAP ECC 6.0 (Enhancement Packs [EhP] 1 through 8)None
S/4 HanaNone 
SearchElasticsearch

5.6.12

None

Supported Devices

Important:

Any management policy applied to mobile devices must be set up to allow the required permissions for the GE Digital APM mobile application. If restrictions are placed on iOS, Android, or Windows devices by a global policy or mobile device management system, then device storage, scanning, photography, location services, and other functionality may be disabled.

If you are using a Windows device, ensure that Windows App Store access is enabled.

GE Digital APM ComponentsDeviceNotesV4.3.0.0.0V4.3.0.5.0V4.3.0.6.0V4.3.0.6.5V4.3.0.7.0
Calibration Management*Fluke 74x Documenting Process CalibratorNone
Fluke 75x Documenting Process CalibratorNone

GE Druck Calibrators:

  • Druck DPI611 - Pressure Calibrator
  • Druck DPI612 - Flex Pressure Calibrator
  • Druck DPI620 - Multifunction Calibrator
  • Druck DPI620-IS - Intrinsically Safe Multifunction Calibrator
  • Druck DPI620G – Advanced Multifunction Calibrator, HART/Fieldbus Communicator
  • Druck DPI620G-IS - Intrinsically Safe Advanced Multifunction Calibrator, HART/Fieldbus Communicator
None

Rounds

Android, iOS, or Windows tablets that meets the GE Digital APM Client operating system requirements listed in the GE Digital APM Client requirements. None
Windows Mobile handheld devices that meet the operating system requirements listed in the previous table in this topic and the component requirements listed below in this table.None
Barcode Functionality
Device cameras for Android, iOS, and Windows tablets

This feature is available only when using the GE Digital APM mobile application.

Intermec and Motorola scanners

Devices used in the GE Digital APM testing environment:

  • Intermec CN70 device
  • Motorola MC9500-K Series device
  • Zebra (previously Motorola Psion) Omnii XT15 with 1D barcode reader

Only Code 39 barcodes are supported.

RFID Functionality
Intermec 70 Series scanners with the Intermec IP30 Handheld RFID reader

Device used in the GE Digital APM testing environment:

  • Intermec CN70 device with an Intermec IP30 Handheld RFID reader

The following RFID Types are supported:

  • International Standards Organization 18000-6B Generation 2
  • Electronic Product Code Global Class 1, Generation 2
ecom/Intermec i.roc Ci70 -Ex handheld device with LF or HF RFID reader

Device used in the GE Digital APM testing environment:

  • i.roc Ci70-Ex device with eCom LF RFID reader (TLB30)
  • i.roc Ci70-Ex device with eCom HF RFID reader (UN113)

The following RFID Types are supported:

  • International Standards Organization 18000-6B Generation 2
  • Electronic Product Code Global Class 1, Generation 2
Thickness Monitoring*GE DMS GoThis device is not compatible with the Microsoft Edge browser.
GE DMS Go+This device is not compatible with the Microsoft Edge browser.
GE DMS2None
Olympus (Panametrics) 37DL Plus Ultrasonic Thickness GageNone
Olympus (Panametrics) 38DL Plus Ultrasonic Thickness GageNone

* Thickness Monitoring and Calibration Management use the Devices Interface, which is a UI that is configured to support the transfer of data between GE Digital APM and devices that GE Digital APM supports.

Supported Languages for Translation

License Requirements

Each language for translation available in the GE Digital APM system is enabled by activating a specific license. Licenses for language translation are named Language-<Supported Language>, where <Supported Language> is the name of a supported language. The following languages are supported:

  • English
  • Spanish
  • Japanese
  • Simplified Chinese
  • Russian
  • Portuguese
  • German
  • French
  • Dutch
  • Italian
  • Polish

Deploying Translations

To activate licenses for language translation, consult the Activate Licenses section of the documentation .